Primary City/State: John C Lincoln - 250 E Dunlap Ave Phoenix, AZ 85020 Category: Administrative Support Shift: Night Department: Central Communications Typing is a must Available to work varied days. Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area. Responsibilities: JOB SUMMARY The Communications Specialist serves as a centralized coordination point where communication, technology, and rapid response converge to support safe and efficient operations across the organization. This role functions as a critical link between patients, staff, and emergency responders, ensuring all communications are managed with accuracy, urgency, and professionalism. Operating within a high-reliability, fast-paced healthcare environment, the Communications Specialist is responsible for managing high-volume communications, coordinating emergency response activities, and leveraging advanced technology platforms. This position plays an essential role in maintaining situational awareness and supporting the organization's frontline response network, ensuring the safety and continuity of operations for patients, staff, and visitors. ESSENTIAL FUNCTIONS Communication & Coordination: Serve as the primary point of contact for incoming and outgoing communications across the network Manage high-volume calls, alarms, and system notifications with precision and professionalism Coordinate communication between clinical staff, security, facilities, and emergency responders Activate emergency response protocols and notifications in accordance with established procedures Assist with onboarding and training of new staff members to ensure successful integration into the department and organization. Emergency Response Support: Monitor and respond to emergency and non-emergency situations in real time Initiate and support incident command activation as directed Coordinate dispatch of internal and external resources, including security and emergency services Maintain clear, concise communication during critical events to support rapid decision-making Technology & Systems Operations: Utilize advanced communication and monitoring systems, including: Computer-aided dispatch (CAD) systems Surveillance and access control platforms Mass notification systems (e.g., alerts, paging, overhead communications) AI-enabled tools supporting event detection and communication workflows Monitor system alerts, alarms, and network events to identify potential risks or operational issues EDUCATION High School Diploma or GED Required Associates Preferred EXPERIENCE Typing with speed and accuracy, minimum 40 words-per-minute Required 6 months, Radio dispatching experience Preferred 6 months, Call Center or Hospital operator experience Preferred LICENSE AND CERTIFICATIONS We're all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through: • Nine acute-care hospitals • Over 200 primary, specialty and urgent care centers • More than 17,000 team members and 4,000 medical staff Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career. 🔗 Helpful links 💼 Benefits 🖥️ Career site 🤝 Culture 📄 Hiring Process 🏥 Locations 🖥️ HonorHealth.com Join our talent community here! Stay connected with HonorHealth careers: • Get updates on hiring events • Be the first to know about new roles • Connect with our recruiters IMPORTANT: HonorHealth is committed to providing an excellent candidate experience for candidates interested in our job opportunities. We also care about the online safety of our job seekers. Please note the following: HonorHealth employee emails come from HonorHealth (i.e [email protected]) not a generic email address, such as gmail or yahoo. If you are suspicious of a job posting, or if you receive any email from an HonorHealth employee that you believe to be fictitious, please contact us [email protected]. HonorHealth does not use Google Hangouts to conduct interviews or conversations. HonorHealth will not ask you to provide any personal information (i.e. drivers license, bank account, credit card information, passwords, social security number) outside of our Applicant Tracking Software before a job offer is extended. If you believe that HonorHealth has violated your civil rights or believe you have experienced discrimination, please click the link to obtain information on your rights to file a complaint. For more information, please click here.

Dispatch Operator - Third Shift.

more at honorhealth.

Vascular Access Specialist RRT - Nights - Osborn

CSPD Tech - FT Days

RN Behavioral Health Nights - Four Peaks

similar roles.

Assistant Manager

Associate Manager

Head of GC Access UK

Workforce and Rewards Analyst - Houston - College Program 2027