Job Description Summary The Quality Assurance Technical Specialist serves as a hands-on operational and technical quality leader supporting multiple laboratory locations across the division. This role bridges laboratory operations, regulatory compliance, quality assurance, and technical process improvement to ensure standardized workflows, sustained survey readiness, and high-reliability performance. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC000866 COL - Lab (DMC) Pay Rate Type Hourly Pay Grade Health-26 Scheduled Weekly Hours 40 Work Shift Job Description Job Description Essential Duties and ResponsibilitiesQuality Oversight & Performance ImprovementProvide direct support to local laboratories in the oversight of quality monitoring, variance tracking, corrective action development, and performance improvement activities.Review and validate daily, weekly, and monthly quality indicators, audits, and regulatory tasks in collaboration with Laboratory Managers.Monitor trends in quality metrics and assist with root cause analysis, preventive action development, and effectiveness monitoring.Compile and distribute monthly quality and operational reports for assigned laboratory sites.Operational & Technical SupportSupport Laboratory Managers with daily operational activities including workflow optimization, staffing alignment, and prioritization of work queues.Assist Technical Specialists with management and standardization of technical processes within assigned laboratory sections.Promote consistent implementation of best practices across laboratory locations.Provide project management support for division initiatives including IQE entry and tracking.Regulatory Compliance & Survey ReadinessParticipate in accreditation readiness activities including audits, tracers, documentation review, and corrective action follow-up.Support CAP, CLIA, Joint Commission, and DNV compliance initiatives.Maintain oversight of document control processes.Ensure alignment of laboratory practices with regulatory standards.Education, Training & CompetencyDeliver technical and quality education sessions aligned with division priorities.Support competency assessment tracking and documentation.Train staff in quality assurance principles and error prevention strategies.Safety & Risk ManagementServe as the Division Safety Officer supporting safety audits and corrective actions.Promote a culture of safety and high reliability.Collaboration & LeadershipPartner with the Division Quality Coordinator on division quality initiatives.Act as a resource for Laboratory Managers and Technical Specialists. Education and Experience Requirements: Associate or Bachelor degree in Medical Laboratory Science or related field; MLS or MLT certification; 3–5 years laboratory experience; working knowledge of CAP and CLIA. Preferred: Prior leadership or quality role experience; electronic QMS experience; Lean or Six Sigma exposure. Knowledge, Skills and Abilities Strong regulatory knowledge, organizational skills, communication ability, analytical thinking, and multi-site workflow management. Physical Requirements Ability to work in laboratory environment and travel between sites. Additional Job Description Education and Experience Requirements: Associate or Bachelor degree in Medical Laboratory Science or related field; MLS or MLT certification; 3–5 years laboratory experience; working knowledge of CAP and CLIA.Preferred: Prior leadership or quality role experience; electronic QMS experience; Lean or Six Sigma exposure. Knowledge, Skills and Abilities Strong regulatory knowledge, organizational skills, communication ability, analytical thinking, and multi-site workflow management. Physical Requirements Ability to work in laboratory environment and travel between sites. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet® designated hospitals in South Carolina.

Quality Assurance Technical Specialist.

more at Musc.

UNIV - Open Rank - Head and Neck/ Endocrine Pathologist - Department of Pathology and Laboratory Medicine

UNIV - Open Rank - Hematopathologist - Department of Pathology and Laboratory Medicine

SBO Collections and Vendor Analyst

similar roles.

Chemical/Pharmaceutical, Quality Assurance (NIGHTS)

Mgr. Performance Monitoring

Quality Engineer II

Quality Engineering Manager

Sr Quality Assurance Analyst

Sr Software Design Quality Engineer