Line of Business: Other About Us Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. What You'll Be Doing Serve as the primary point of contact for hazardous waste customers, providing timely and professional support. Coordinate customer orders, service requests, scheduling, and documentation to ensure regulatory compliance. Partner with operations, transportation, and sales teams to deliver exceptional customer experiences. Resolve customer inquiries and issues efficiently while maintaining accurate records and communications. Monitor customer accounts and identify opportunities to improve service quality and operational effectiveness. What Are We Looking For Strong customer service skills with the ability to build positive relationships and communicate effectively. Demonstrated ability to manage multiple priorities in a fast-paced, detail-oriented environment. Working knowledge of regulatory, compliance, and documentation requirements related to hazardous waste services. Problem-solving mindset with the ability to analyze information and identify practical solutions. Proficiency in Microsoft Excel, including the ability to maintain tracking spreadsheets, organize data, and support forecasting and reporting activities. Work Environment Collaborative office environment supporting hazardous waste operations and customer service activities. Frequent interaction with customers, drivers, operations personnel, and sales teams. Fast-paced setting requiring attention to detail, organization, and responsiveness. What We Offer Competitive base salary $20.49 - $24.08 ($42,620 - $50,080) 401(k) retirement savings plan with an automatic company contribution as well as matching contributions. Highly competitive benefits programs, including: Medical, Dental, and Vision along with Prescription Drug Benefits Health Savings Account (HSA), Health Reimbursement Account (HRA), and Flexible Spending Account (FSA) AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays Equal Opportunity Employer - Minority / Female / Veteran / Disabled Shaping the future, building successes Heidelberg Materials – your springboard into the future of the construction materials industry. As a globally leading company in the construction sector, we manufacture one of the most widely used products, paving the way not only toward more sustainable production but also toward your personal success story. Our bold and innovative approach focuses on massive CO₂ reduction, efficient recycling technologies, and digital solutions – setting new standards for the industry. In our globally connected and locally rooted community, your ideas have the power to shape a better tomorrow for people. With us, you’re not just shaping the industry’s future; you’re shaping your own. Let’s get to work! Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. We are represented in more than 50 countries with around 51,000 employees at almost 3,000 locations. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

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