- Conduct planned, routine, and ad-hoc process audits at stores,
- Contribute to the development of audit plans based on field needs, operational priorities, and identified risk areas,
- Evaluate key store operations, including commercial standards, inventory management, goods receiving, waste management, cash and financial controls, food safety, employee-related processes, equipment, physical conditions, and legal requirements,
- Communicate audit findings to store managers in an objective, clear, and constructive manner, while professionally managing differing opinions and objections,
- Analyze recurring or systematic findings, identify root causes, and contribute to the development of improvement actions with relevant process owners,
- Identify process ambiguities, overlaps, and control weaknesses, and develop recommendations for improving processes, workflows, and practices,
- Analyze audit results and prepare clear, concise, and action-oriented reports for management, while following up on agreed action plans until completion,
- Evaluate the interdependencies between store and head office processes and contribute to end-to-end process improvements; support investigations into suspected irregularities and joint audit activities conducted with Metro AG when required.
- Bachelor’s degree in Engineering, preferably in Industrial Engineering,
- Min 4 years of experience in related areas,
- At least 2 years of experience in the grocery or food retail sector, with a strong understanding of store operations.
- Experience in internal audit, operational audit, process analysis, process improvement, or similar fields,
- Strong ability to analyze processes end-to-end, identify interdependencies between processes, and assess their potential impact,
- Strong analytical and problem-solving skills, with the ability to conduct root cause analysis based on data and audit findings,
- Excellent communication, influencing, and conflict management skills, with the ability to communicate effectively with field and store teams,
- Proficiency in MS Office applications and the ability to quickly learn and actively use digital systems,
- Good command of English and willingness to work actively in the field, including frequent store visits.
Head Office Working Model is Hybrid in METRO. We're working remotely on Fridays. You can work from anywhere on that day.