As a Housekeeping Attendant at Mount Nelson, A Belmond Hotel, you are part of a team that brings guest experiences to life through immersive, unique, and hand-crafted gastronomic experiences. In this role, you will master the art of delivering exceptional service. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.
Primary Responsibilities Include:
- Cleaning the guest’s room and bathroom according to departmental standards.
- Stock the linen trolley with correct linen, guest supplies and ensure the trolley and linen storeroom is kept neat and tidy.
- Maintain hygiene standards throughout the property by ensuring constant cleaning and sanitising of all touch points.
- Ensure proper use and care of all cleaning equipment.
- Assist in other areas of the Housekeeping Department as and when required.
Requirements
What You Bring:
- Experience providing exceptional guest service and working in a fast-paced environment.
- Friendly and attentive demeanor; ability to answer questions.
- Strong communications skills to interact with guests.
- Previous experience in a similar role with good knowledge of stain treatments, industrial cleaning equipment and products.
Benefits
What We Offer:
At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Competitive basic salary and benefits
- Loyalty and recognition rewards programs
- Employee Assistance & Wellness programs
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.