What You Can Expect: Do you enjoy working at the intersection of logistics, systems and process improvement? And are you the person colleagues turn to when something isn’t working as expected? Then this could be the role for you. As Operational Support, you help keep our daily warehouse and logistics operations running smoothly. You are an important point of contact for operational system users and support them with system, process and data-related questions. You don’t just solve problems when they occur. You also look at what caused them and how processes can be improved to prevent them in the future. You work closely with colleagues from Operations, Inventory, Customer Service and IT. What will you do? In this role, you will: Support the daily warehouse and logistics operation; Analyze and resolve operational, system and data-related issues; Manage and maintain customer and system data; Support users with questions about systems and processes; Test system and process changes; Identify opportunities to improve processes and ways of working; Train and support colleagues in procedures and systems; Monitor quality and ensure processes are followed correctly; Work closely with different teams to improve operational performance and service quality. What You Bring: You are analytical, solution-oriented and enjoy working in an operational environment. You are comfortable working with different systems and know how to translate an issue into a practical solution. You also have: Knowledge of logistics and warehouse operations; Knowledge of WMS and SAP; Good knowledge of Microsoft Office; Knowledge of or experience with Jira and/or EMS; A customer- and service-oriented mindset; Good communication skills; A proactive approach to problem-solving and process improvement. Why this role? This is a great opportunity for someone who enjoys combining people, processes and systems. You make a direct contribution to the day-to-day operation while also helping us work smarter, improve processes and deliver the best possible service. Something for you? Apply via the link! Welcome to Rhenus, where our journey of growth connects with yours. We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. We are on the fast track, ready to unlock untapped potential. At Rhenus, we stand as one global team that thrives on collaboration. Because everyone contributes to our success, we value every voice and embrace every idea. Together, we shape the future of logistics and beyond. Empowered by you. As a logistics service provider, we are the value-added partner for customers all over the world. We analyse highly complex processes along the supply chain and optimise them through individual solutions for procurement, production and distribution. Whatever our customers want to achieve – we stand by their side and pave the way. In our decentrally organised business units, we provide future-orientated services for the logistics of tomorrow. If you have technical problems with your applicant account or if you do wish to withdraw your data, please do not hesitate to contact us via [email protected]

Operational Support Employee.

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