Ensure that all funds owed Jack Link’s Protein Snacks by assigned customers are collected and accounted for properly and accurately according to company procedures. Complete administrative duties, including customer account maintenance and phone coverage as assigned.
This role is on site in Minong, WI four days per week, and work from home one day.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position shall consist of, but not be limited to, the following:
- Monitor a portfolio of accounts, conducting daily calls to various past due customers, including the collection of funds owed, in a B2B environment
- Reconciliation of payment deductions; process payments, credits and refunds
- Research account variances and provide resolution to billing and misapplied payment issues
- Validation of promotional activities
- Process reclamation requests
- Update SAP with payment status
- Prepare weekly reports on account status for the Manager, Credit and Accounts Receivables
- Monitor customer order activities, accounts receivable and payment history on a daily basis to identify risk and ensure adherence to credit terms
- Escalate key issues to Credit Manager, Sales and Leadership of potential credit risks in portfolio to determine next plan of action
- Record retention to support audit controls
- Collaborates and problem solves with key members of the organization’s Finance and Sales teams
- Provide support to internal and external customers
- Maintains confidentiality and uses utmost discretion with matters including but not limited to personal and or financial information in the duties of the position
- Performs other duties and responsibilities as necessary
Minimum Qualifications:
- General accounting skills and understanding of accounting principles
- Basic computer skills including MS Excel, Word and Outlook
- Exceptional time management and problem solving skills
- Ability to work with and maintain sensitive and confidential information
- Organized and detail-oriented
- Excellent verbal and written communication skills; must work effectively with all levels of Team Members
- Ability to work independently and collaboratively
Preferred Qualifications:
- Working knowledge of SAP
- Strong mathematical and analytical skills
- Intermediate computer skills, including Excel
- Associate’s degree in accounting or equivalent
- 2+ years Accounts Receivable or equivalent office experience
The salary range for this role is $20.00 - $25.00 (Hourly.) Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, and candidate skill set and experience. Base pay is just one component of Jack Link’s Total Rewards package for Team Members. Other rewards may include annual incentive and program-specific awards. Jack Link’s provides a variety of benefits to eligible Team Members, including medical, dental and vision benefits, life and disability insurance, 401k participation, paid holidays, and paid time off.
Equal Employment Opportunity Employer
Jack Link's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
E-Verify
Jack Link's provides the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new Team Member’s Form I-9 to confirm work authorization. IMPORTANT: If the Government cannot confirm that you are authorized to work, we are required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. We do not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, we use E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that Jack Link’s has violated our responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).
All your information will be kept confidential according to EEO guidelines.