Privacy Notice We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date. Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process. By clicking “Apply”, you acknowledge that you have been provided access to and have had the opportunity to review our Candidate Privacy Notice. Click here to read the PSG Global Solutions Candidate Privacy Notice Job Description: About the Role We are seeking an experienced CRM Trainer (HubSpot) to lead engaging HubSpot training across four business divisions, with training materials aligned with current CRM processes, standards, and configurations. This role also covers foundational training on ZoomInfo and LinkedIn Sales Navigator, empowering sales teams to maximize these tools and seamlessly integrate them into their daily workflows. The ideal candidate combines strong CRM knowledge, training expertise, and communication skills to boost user adoption, uphold data standards, and elevate sales productivity. Key Responsibilities Deliver HubSpot training tailored to each division’s sales processes, workflows, and data requirements. Conduct refresher and advanced training on new features, updated procedures, and CRM best practices. Provide foundational training on ZoomInfo and LinkedIn Sales Navigator, including prospecting features and HubSpot integration. Develop and update training guides, job aids, quick reference materials, and recorded walkthroughs. Collaborate with sales teams to promote consistent CRM usage while addressing division-specific requirements. Host recurring Office Hours to answer questions, demonstrate functionality, troubleshoot issues, and share practical sales workflows. Identify recurring training gaps and recommend improvements to documentation, training programs, and CRM functionality. Partner with CRM administrators to align training materials with system updates, configuration changes, and integration settings. Track training completion, user adoption, and seller feedback to evaluate effectiveness and improve learning programs. Coordinate with sales leadership and internal training teams to maintain consistent onboarding content and standards. Qualifications At least 2 years of experience in CRM training, sales enablement, sales operations, or a related field. Hands-on experience with HubSpot CRM. Experience delivering training to sales teams is strongly preferred. Familiarity with ZoomInfo and LinkedIn Sales Navigator is an advantage. Advanced working knowledge of HubSpot company, contact, deal, and lead records, pipelines, associations, and reporting. Ability to create training materials, facilitate live sessions, and develop hands-on learning exercises. Understanding of adult learning principles and effective training methods. Knowledge of sales processes, CRM data standards, pipeline management, and activity tracking. Familiarity with learning management systems (LMS) is preferred but not required. Required Skills and Competencies Strong presentation, facilitation, and communication skills. Ability to explain technical features through clear, practical instructions. Patience and approachability when assisting users with varying levels of CRM knowledge. Confidence in reinforcing data standards and correcting inconsistent practices professionally. Excellent organizational skills to manage multiple training programs and documentation updates. Ability to collaborate effectively with CRM administrators, sales leaders, and cross-functional teams. What We Offer Competitive salary package Comprehensive HMO coverage Early regularization eligibility Follow us on Facebook: https://www.facebook.com/psgglobalsolutions Read our Privacy Notice: https://sch.talentcube.io/PSGPH-IR-PN-W/privacy-notice.html #OnePSG #CertifiedGreatPlaceToWork #PSGHiring #BePSG What Do You Think? Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? PSG Global Solutions provides recruiting services to staffing companies and other large recruiting operations. We are a rapidly growing RPO with nearly 4,000 employees. As part of the Teleperformance Group, we have a global footprint and service RPO engagements across the Americas, Europe, and Asia. PSG is headquartered in Marina Del Rey, CA. As part of the Teleperformance family, PSG upholds the highest standards of ethical behavior and legal business conduct. We are committed to providing a safe, respectful, and transparent recruitment experience for all applicants. If you ever have concerns about our recruitment or hiring process, you may safely and confidentially report them through the Global Ethics Hotline. We ensure a zero-retaliation policy, and you may also choose to report anonymously. You may report issues such as: Discrimination, unfair or unequal treatment, or bias Violations of applicable laws Behavior that goes against our company values 📌 Report online: tp.integrityline.com 📌 Philippines toll-free hotline: 1-800-1322-0136 Protecting Yourself During Recruitment To protect applicants, please note: PSG Global Solutions does not use Telegram or any other instant messaging apps for recruitment or interviews. We never request payments for applications, applicant portals, or any other part of the hiring process. Always apply only through our official Careers portals. Once you apply online, you will receive a unique applicant ID that can be verified by authorized PSG representatives. Do not share personal information or documents without this ID.

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