Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0, Shift: Day, Schedule: Business Hours The pay scale is $199.804.80 to $287,539.20 Position Summary The Associate Vice President, Enterprise Care Management provides executive leadership for MultiCare’s integrated care management continuum, including acute care case management, ambulatory care management, patient progression, care coordination, and transitions of care. This role is accountable for designing and advancing an enterprise-wide operating model that connects inpatient, ambulatory, post-acute, and value-based care strategies to improve outcomes, reduce avoidable utilization, support appropriate length of stay, and strengthen financial and operational performance. This position leads system-level transformation of care management services across the enterprise, establishing standardized models, governance structures, performance metrics, workflows, and accountability mechanisms. The AVP partners closely with physician leadership, nursing, operations, finance, population health, payers, and community partners to advance patient access, quality, experience, regulatory compliance, and total cost-of-care objectives. The role is responsible for strategic planning, care model innovation, budget and resource stewardship, workforce planning, leadership development, and implementation of evidence-based practices that create consistent, high-performing care management services across MultiCare. Responsibilities Provide executive leadership for the enterprise care management continuum, including acute case management, ambulatory care management, patient progression, transitions of care, and care coordination. Design and implement an integrated enterprise operating model for care management across inpatient, ambulatory, post-acute, and value-based care environments. Establish system-wide standards, governance structures, workflows, policies, performance metrics, and accountability mechanisms for care management services. Lead strategies to improve patient progression, reduce avoidable utilization, support appropriate length of stay, improve discharge effectiveness, and advance total cost-of-care performance. Partner with physician, nursing, operational, finance, population health, and payer leaders to align care management strategies with quality, access, patient experience, and financial objectives. Lead enterprise transformation initiatives that standardize care management practice, improve care coordination, and support scalable, evidence-based service delivery. Oversee workforce planning, leadership development, succession planning, and performance expectations for care management leaders and teams. Provide budget accountability, resource planning, productivity oversight, and business case development for care management programs and initiatives. Leverage data, analytics, regulatory requirements, and outcomes reporting to identify opportunities, monitor performance, and drive continuous improvement. Build and maintain collaborative relationships with internal leaders and external stakeholders, including providers, payers, community partners, post-acute providers, and regulatory agencies. Requirements Master’s degree in Nursing, Healthcare Administration, Business Administration, Public Health, or related healthcare field required. Active RN license or LICSW required. RN licensure strongly preferred when required by operational scope. Ten years of progressive healthcare leadership experience required. Five years of senior leadership experience required in one or more of the following: care management, case management, utilization management, patient progression, population health, ambulatory operations, clinical operations, or value-based care. Demonstrated experience leading enterprise-wide clinical, operational, or care continuum transformation initiatives. Demonstrated ability to lead across matrixed environments with physician, nursing, operational, finance, and external stakeholder partners. Strong financial acumen, strategic planning capability, regulatory understanding, change leadership, and performance improvement expertise required. Demonstrated ability to use data and analytics to improve quality, utilization, patient progression, access, and financial outcomes. Exceptional communication, executive presence, stakeholder engagement, and leadership effectiveness required. Why MultiCare? Rooted in the local community Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. Pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here. MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach. Join our talent network by creating a simple profile with us and we'll see if you're a fit for any current openings! Don't see an opening that fits your current preferences? Create a job alert for the type of job you're looking for, and we'll notify you when one gets posted! Click here to create a Job Alert. MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.

AVP Enterprise Care Management.

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