HEY THERE!
We are Mercedes-Benz.io. Our mission is to ignite and build digital solutions for Mercedes-Benz by bringing together a tribe of digital enthusiasts who drive the digital future of mobility.
We believe flexibility and collaboration go hand in hand. With offices in Lisbon and Braga, we offer a flexible hybrid setup, with an average of one day per week in the office. This allows for meaningful in-person collaboration while maintaining the flexibility to work in a way that best supports you and your team.
We do not care about your shoes, as long as you bring the right attitude. At Mercedes-Benz.io we walk the talk and make things happen. We do not digitise for the sake of being digital, but to create real value. We reflect, challenge the status quo, and stand up for each other. This is why we hire people who want to make an impact.
WHAT IS AFTERSALES & OWNERSHIP
Aftersales & Ownership: We shape end‑to‑end experiences that support customers throughout their ownership journey. Our scope spans key Aftersales domains such as Service, Accident Management, and Parts Trading. As part of Aftersales & Ownership, you’ll collaborate within the global MB.io tribe in a trust‑based, empowered setup. You are encouraged to take ownership, contribute your ideas, and directly influence product outcomes, working in an environment where responsibility, teamwork, and impact go hand in hand.
IN THIS ROLE YOU WILL
Become a member of our cross-functional product and data team and provide the team with analytics data
Take an active part in plannings, sprints, reviews and retros of the product teams
Understand business goals and convert them into data collection requirements
Create implementation concepts and technical analytics specifications
Implement the tracking through the tag manager required for accurate data collection
Be in close alignment with your future data peers to jointly optimize analytics
Make data more reliable & understandable so products can adapt quickly to customer needs and requirements
TO SUCCEED YOU NEED
Completion of studies, ideally with a focus on business, informatics, information technologies, digital marketing or media management
Knowledge of data & analytics toolchain such as Google Analytics, Adobe analytics, and Tag Managers (GTM, Launch, , etc.)
Skills in setting up tracking concepts, solution designs and implementation instructions
Technical tracking implementation skills to collect reliable data for web and mobile
You have experience with technologies such as JavaScript, HTML, CSS
You have experience with repository versioning systems, such as Github
Competency in understanding business goals and converting them into data collection requirements
Stakeholder management experience from technical to business
Excellent communication skills in English
THERE WILL BE BIG SMILES IF YOU
You have know-how in the area of customer journey optimization, funnel-/ conversion optimization and A/B testing
Experience Server Side Tag Management technologies, such as SGTM
Technical tracking implementation skills to collect reliable data for mobile
You show a hypothesis- and data-driven attitude
You have experience with technologies such as APIs, Python, Node.js and SQL
YOU WILL BE HAPPY WITH
Flexible hybrid work model
Open source software
No top‑down hierarchy. We trust in your self‑organization
Colleagues who are smart, driven, and collaborative
An open‑minded and informal culture backed by a global brand
Health insurance and life insurance
Proactive self‑development through international trainings and conferences
Brand Connection perks
Much more cool stuff
THIS IS WHAT OUR PROCESS LOOKS LIKE
Screening Call with our recruiter
Take home challenge (if applicable)
Technical Interview
Culture Interview
Offer
WHAT YOU'LL NEED TO KNOW ABOUT US
Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions.
We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.
Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products.
Please send your resumé in English and PDF.