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GOgoodwillindy.org logo

goodwillindy.org

Corporate, United States of America

Part-Time Senior Citizen Employment Coach (NW Indiana).

PART TIMESENIOR LEVEL
This is a part-time position paying $24 an hour and will be based in one of the NW Indiana counties served by Goodwill, including LaPorte, Porter, Starke, Pulaski, or Fulton County. Candidates should reside within or be willing to regularly travel throughout this service area to support program and community needs. Job Summary Goodwill’s Senior Community Service Employment Program (SCSEP) program is a community service and work-based job training program for older adults. The SCSEP Coach addresses the fragmented structure of the social services industry by taking a holistic, whole-family approach. This approach is foundational to Goodwill’s existing wrap-around services provided to employees and their families. The SCSEP Coach provides alternative life strategies by preparing for success through employment, financial management, future planning, and education. At Goodwill, we help seniors find work, develop new skills and talents, and build their financial security by taking advantage of the Senior Community Service Employment Program (SCSEP). The SCSEP Coach coordinates and assists the recruiting, intake, assessment, orientation, advising, enrollment procedures, and follow-up for program participants who are in need of services. Efforts are tracked to employment and financial outcomes. The Coach networks with outside resources to promote Goodwill’s programs and services. The Coach manages community outreach and builds and maintains relationships with all stakeholders. The SCSEP Coach works with minimal supervision and relies on self-direction to complete goals as established by the organization. Example Duties and Activities Assists program participants in improving work behaviors and skills acquisition to enhance their success with employment. Conducts one-on-one follow-ups with employees to continually monitor their efforts and measure progress. Makes recommendations to provide guidance and counseling. Assesses participants to conclude the nature and degree of assistance and refers them to appropriate services. Executes recruitment plans for participants and host agencies. Conducts regular employment progress reports. Organizes and presents job readiness preparation either one-on-one or in small groups. Stays abreast of current labor market data to provide participants with information on employment opportunities. Builds and maintains networks with key community partners, including Goodwill staff (community agencies, educational institutions, financial liaisons, and employers) to enhance the menu of wrap-around services provided to participants. Participates in professional organizations that allow Goodwill to identify business development opportunities. Serves as the primary point of contact with community partner organizations to receive and manage those opportunities. Works closely with other staff members to assess co-enrollment eligibility. Creates, manages, and reviews participant case management files. Generates status reports and makes adjustments as needed. Tracks, documents, and communicates program-specific metrics, including the accomplishment of numerical enrollment goals, participant enrollment dates, and participant achievement, utilizing multiple reporting systems. Secures supplementary information such as employment, criminal history, medical records, psychological records, agency referrals, eligibility documentation, or school reports. Enters client demographics into the client tracking system and reviews timesheets for completeness and appropriate signatures. Collects and maintains required forms and documentation per contract and funding source guidelines. Required Competencies Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development. Industry Expertise - Has worked assisting people with personal development plans that have included education, employment, and/or financial goals that have improved their situation. Outcome-Oriented - Meets or exceeds specific goals as quickly as possible. Focuses on results, not the process, and will leverage resources available and solve problems creatively to get the job done. Established Contacts - Maintains and grows a professional network of community resources, health care providers, employers, and others as appropriate to the organization. Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers’ needs. Delivers information in person, in writing, and in a digital world. Client Engagement - Takes a strengths-based, client-centered approach to developing relationships at all levels while establishing appropriate boundaries. Adept at delivering feedback that is constructive and unbiased. Creates and maintains a safe environment for open discussions. Self- and Team-Reflection - Evaluates one’s own attitudes and actions to recognize successes and areas for self-improvement. Seeks and replies appropriately to feedback. Elicits and considers differing viewpoints when reviewing issues. Models concepts of motivational interviewing, coaching, and reflective practice. Autonomy - Takes initiative without waiting to be directed, does what is asked, and works until the job is completed. Takes ownership of mistakes and learns from them rather than makes excuses. Technical Knowledge - Has working knowledge of G Suite and MS Office. Prior Efforts to Outcomes (ETO) knowledge is an additional plus. Preferred Competencies Knowledge of Government Funding - Has familiarity working with governmental funding sources. Information Monitoring - Collects and reviews information to manage or improve processes and/or activities. Other Requirements Ability to occasionally work a flexible schedule beyond normal business hours. Is willing to travel to participants’ homes, workplaces, community centers, and other venues at times that are convenient to individuals being served. Background Screening - All candidates must pass a pre-employment background check. Driving- Must have a valid driver’s license, up-to-date auto insurance, and a good driving record. Employment Status This position is supported by grant funding and is considered at-will employment. While the organization anticipates the role will continue long term, continuation of the position is dependent upon the availability and renewal of grant funding. Benefits: Goodwill offers a competitive package of benefits even for part-time employment that includes: Corporate wellness program that includes: an Employee Assistance Program (EAP), health coaching and wellness discounts (Weight Watchers, YMCA, etc.) Discount programs for phone carriers (Verizon, AT&T, etc.) and 20% discount off Goodwill retail stores immediately upon hire Financial education programs- credit union membership and access to online workshops 403 (b) and Roth retirement plans with availability for partial company % match (or Teachers Retirement Fund if applicable) Mission and Values: click here Goodwill Legacy Group is an EEO Employer/Vet/Disabled employer MissionJobs1 Since 1930, Goodwill of Central & Southern Indiana has helped individuals become more economically self-sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwills in North America, providing services to thousands of individuals and families each year. We change lives every day by empowering people to increase their independence and reach their potential. As employees, we thrive and work as a team living and breathing Goodwill’s values. When becoming an employee, you can expect to embrace the values of Innovation, The Value of the Individual, Learning, Employment, Self-Sufficiency, and Lasting Impact. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. Goodwill Legacy Group participates in E-Verify. All individuals hired will be required to complete the federal employment eligibility verification process. Please review the E-Verify Participation and Right to Work here. If you need a reasonable accommodation for any part of the application process, please email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. To check the status of your application, login to your account and you will see your status by job or email the Applications team at [email protected]
Pay
Not stated
Where
Corporate, United States of America
Work
Not stated
Type
Part time
Posted
27 Oct, 2026
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