Team Lead
Based in Amsterdam Center, starting in Early to Mid November. We are looking for someone to specifically be available to work over the holiday period, on a Min/Max contract of 18-24 hours. This includes weekends.
About Wakuli
We are building the future of coffee. One that is seriously good for drinkers, farmers and the planet.
How? By working directly with farmer groups around the world. We set up transparent, traceable export lines, freshly roast ourselves and serve the coffee straight to customers. These short supply chains make sure we can always pay farmers a good price, while also investing in fully regenerative coffee production.
You’ll find us in bars across the Netherlands, and online through our own platform. For customers, that means freshly roasted specialty coffee that’s easy to get, and just seriously delicious.
We are building the future of coffee with a team of like-minded people from all over the world. And we’re looking for you.
What You’ll Do
You as a Team Lead
During your working days, you'll be behind the bar - welcoming guests, brewing coffee, sharing the Wakuli story, and ensuring the store is clean and filled with positive energy.
In addition to your regular bar shifts, you will have some extra responsibilities.
Additional responsibilities:
Act as shift lead
Assign daily tasks and make sure they are completed.
Solve issues on the floor and escalate when needed.
Scheduling
Build and maintain the weekly roster for your store.
Ensure proper shift coverage based on availability and store needs.
Team training & coaching
Train new baristas in service standards, coffee quality and Wakuli culture.
Coach team members on the job and provide regular feedback.
Stock & inventory
Monitor stock levels and place weekly orders
Take monthly inventory counts and ensure stock accuracy.
Store hygiene & safety
Uphold hygiene and safety standards (HACCP).
Ensure a clean, safe and compliant store environment.
What You Bring
At least 2 years of experience in retail or hospitality
Fluent in English and preferably Dutch
Strong knowledge of, or willingness to quickly learn about, specialty coffee
Excellent communication skills and emotional intelligence
Available for at least 16 hours per week (3 - 4 shifts) - including at least one shift on Saturday or Sunday
What We Offer
The opportunity to make a real difference in the world
A pioneering environment with a lot of responsibility and a steep learning curve - we offer ongoing training and knowledge sharing
The best coffee and direct access to all relevant information, including connections with our farmer partners around the world
Talented, international, and impact-driven colleagues (110+ people from 30+ countries) with strong team spirit
€16.40 per hour + 10.64% holiday days and 8% holiday pay resulting in a gross salary of €19.46- per hour
What We Value
At Wakuli, we do everything we can to make great coffee accessible to everyone. Our core values are:
Exceptional service: Top-level service, even under pressure. The bar feels like a neighbourhood café where people can relax.
Attention to detail: A clean environment, delicious coffee, and up-to-date knowledge about the origins of our products create an experience worth returning for.
Respect: We work in a team where everyone feels respected and safe to speak their mind.
We make each other better: We give each other feedback on a regular basis in order to make everybody better.
Do you love coffee and people, and would you like to make a real impact? Drop us a message and let’s have a cup of coffee!
Want to learn more about Wakuli?
Watch https://www.npo3.nl/keuringsdienst-van-waarde/23-09-2021/KN_1725011 or listen https://open.spotify.com/episode/7BW4IF54OcbyLGeeda1n2j?