Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Leads diverse administrative functions usually for a large department or for a complete business unit. Functions may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Administers bank programs and policies and may direct the development of the department's administrative policies and procedures. Requires a thorough knowledge of the department's or business unit's functional operations. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May direct workflow activities. Assists with providing workforce planning, operational coordination, reporting, and project support for the Chief Operating Officer’s organization. Partners across Human Resources, Talent Acquisition, Finance, Operations, and the business to execute hiring, onboarding, workforce deployment, and capacity-management priorities. Develops and maintains workforce reporting and dashboards covering hiring, headcount, vacancies, attrition, onboarding, and resource capacity. Analyzes trends and risks and provides leadership with actionable insights to support staffing and operational decisions. Coordinates onboarding and workforce initiatives to improve readiness, employee experience, and time-to-productivity. Leads cross-functional projects, tracks key deliverables, and supports governance to ensure workforce activities align with business priorities, approved staffing plans, budgets, and risk requirements. Desired candidate will have a minimum of 2 years demonstrated ability to plan and execute complex operations, coordinate effectively across diverse stakeholders, and make timely, sound decisions in dynamic or high-pressure situations while adhering to established policies and procedures. Responsibilities: · Supports onboarding execution and workforce readiness activities, ensuring timely setup, training completion, and transition support for new hires. · Track hiring progress, onboarding milestones, vacancies, and headcount attainment; provide regular reporting to senior leadership. · Develop and maintain workforce dashboards and executive reporting to monitor recruiting pipelines, staffing trends, and resource capacity. · Partner with HR, Talent Acquisition, Finance, and business leaders to support workforce planning, hiring forecasts, and organizational growth initiatives. · Coordinate resource allocation and capacity management efforts to align staffing levels with business priorities and operational demands. · Lead special projects and cross-functional initiatives on behalf of the COO organization, managing timelines, deliverables, risks, and stakeholder communications. · Identify and implement process improvement opportunities that enhance operational efficiency, reporting accuracy, and execution discipline. · Ensure adherence to workforce governance, budget controls, and organizational policies while handling sensitive personnel information with discretion and professionalism. Skills: o Critical Thinking o Prioritization o Problem Solving o Research o Administrative Services o Attention to Detail o Business Acumen o Reporting o Written Communications o Access and Identity Management o Adaptability o Business Operations Management o Influence o Planning Minimum Qualifications: Minimum of 2 years of demonstrated experience planning and executing complex operational activities, projects, or business initiatives. Demonstrated ability to coordinate across stakeholders, manage multiple priorities and deliverables, analyze information to identify trends and risks, and make timely, sound decisions in dynamic environments. Strong critical-thinking, problem-solving, prioritization, written communication, attention-to-detail, and business-acumen skills required. Experience supporting workforce planning, reporting, onboarding, resource management, or other business-support functions preferred Required Qualifications: · Technical proficiency and the ability to quickly learn and navigate multiple deliverables simultaneously · Possesses excellent verbal and written communication skills · Acts with a sense of urgency and creates this in others · Demonstrates problem-solving, analytical & organizational skills · Acts decisively and with good judgment · Must be flexible & adaptable; ability to handle multiple and shifting priorities · Thinks strategically and willingly participates in projects and other opportunities · Motivated individual who always maintains a positive and professional attitude · High emphasis around identifying and managing risk · Ability to work under pressure and meet deadlines Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - https://careers.bankofamerica.com/en-us/pay-transparency Privacy Statement - https://careers.bankofamerica.com/en-us/privacy-notice

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