Company : Allegheny Health Network Job Description : GENERAL OVERVIEW Supports and enhances the activities of the practice by providing administrative support and coordinating daily operations. ESSENTIAL RESPONSIBILITIES Coordinates and oversees clerical functions. (25%) Schedules patients for procedures, diagnostic testing, and/or office visits. Provides patients with instructions and serves as liaison between the physician and patients. Maintains physician(s) calendars. (20%) Screens and directs telephone calls as appropriate. Takes appropriate actions and responds to internal and external customer inquiries. (20%) Performs clerical and administrative functions such as preparation of correspondence, filing, sorting mail, data entry, faxing, and copying. Prepares and maintains reports, databases, and presentations utilizing appropriate software. (15%) Supports front office including registration, chart preparation, insurance verifications, precertifications, and billing functions. (15%) Assists with ordering and tracking of operational and clinical items. (5%) Performs other duties as assigned or required. May travel to satellite office locations to support physician(s) as required. QUALIFICATIONS Minimum 2 years of clerical support, insurance verification and registration experience in a medical office setting or equivalent education required. Experience with multiple computer software programs required. Preferred Associate's Degree preferred. Dependent on work location, Medical Assistant program graduate may be preferred. Driver's license may be required. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. California Consumer Privacy Act Employees, Contractors, and Applicants Notice Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.

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