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If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Channel Program Manager Responsibilities
Collaborate across Channels & Alliances teams to gather requirements for programs
Design, build, and manage partner programs, including the Program Guide, MDF program, reseller, services, alliances, and deal registration program
Design program guides that detail requirements and benefits, terms and conditions, etc.
Design, build, and launch the partner portal
Manage all communications to the channel via the portal, newsletters, and social channels
Design and launch field/channel rules of engagement
Design and launch field enablement on the partner program, rules of engagement, deal registration, how to partner, etc.
Collect and manage feedback from channel partners into the ongoing roadmap for the channel program
Work cross-functionally with Sales / Partner Operations, Marketing, Finance, Enablement, and technical teams to secure, operationalize, and manage all committed benefits to partners
Document policies and processes to support all aspects of the program and enable global execution
Establish and track program metrics, and run a quarterly compliance process with the Channels & Alliances field
Partner closely with peers in Marketing and Sales Operations
Channel Program Manager Requirements
Bachelor's degree with demonstrated progressive experience in channel programs
Experience building and managing a partner program in the enterprise software space
Excellent communication, analytical, and organizational skills
Execution- and revenue-focused
Strong project and program management skills, with the ability to leverage, manage, and lead virtual teams
Successfully designed, built, and managed partner portals
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About Kong:
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.