Patient and Site Engagement Operations Specialist.

Accountabilities:

Lead the development, planning, and implementation of patient recruitment and engagement strategies to support timely enrollment in clinical trials.
Coordinate day-to-day recruitment and engagement activities, ensuring initiatives are delivered efficiently and meet established quality standards and enrollment objectives.
Collaborate with cross-functional stakeholders, including clinical operations teams, marketing professionals, external vendors, and other partners, to develop and execute effective recruitment campaigns.
Analyze patient recruitment data, enrollment metrics, and emerging trends to identify challenges, evaluate campaign performance, and recommend improvements.
Build and maintain relationships with patient advocacy groups, community organizations, and other relevant stakeholders to strengthen outreach and increase awareness of clinical trial opportunities.
Support continuous improvement initiatives by identifying recruitment barriers, refining engagement approaches, and applying data-driven insights to optimize enrollment outcomes.
Ensure all patient recruitment activities comply with applicable regulatory requirements, ethical standards, and established clinical research guidelines.
Promote a positive patient experience throughout the recruitment process by supporting clear communication, respectful engagement, and patient-centered practices.
Requirements:
A bachelor's degree in life sciences, healthcare, or a related discipline.
Demonstrated experience in patient recruitment for clinical trials, with a strong understanding of recruitment strategies, patient engagement approaches, and clinical research practices.
Experience coordinating recruitment activities and managing competing priorities while maintaining quality, efficiency, and progress toward enrollment targets.
Strong analytical skills, including the ability to interpret recruitment data, identify trends, assess campaign effectiveness, and translate findings into actionable recommendations.
Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams and engage diverse stakeholders.
Proven relationship-building and interpersonal skills, particularly when working with patient advocacy groups, community organizations, external vendors, and clinical research partners.
A strong commitment to ethical recruitment practices, regulatory compliance, patient confidentiality, and delivering a positive patient experience.
Excellent organizational skills, attention to detail, adaptability, and a proactive approach to resolving recruitment challenges.
Legal authorization to work in Canada, as employment is contingent upon having the right to work in the country where the position is based.
Benefits:
Competitive base salary, with performance-related incentives where applicable.
Health and wellbeing programs, including medical, dental, and vision coverage, subject to eligibility and location.
Retirement and pension plans to support long-term financial wellbeing.
Life insurance and disability coverage, depending on the applicable benefits package.
Employee assistance programs and wellbeing resources to support personal and professional wellbeing.
Learning and development opportunities through structured training, professional development programs, and career progression pathways.
A full-time, remote working arrangement.
Opportunities to contribute to clinical research initiatives that support the development of new treatments and improve patient outcomes.
An inclusive and collaborative working environment that values diversity, accessibility, and individual contributions.