QNXT Technical Manager.

Accountabilities

• Technical Workstream Leadership: Manage technical activities across QNXT implementation, system integration, data conversion, testing, and deployment.

• Core Platform Coordination: Coordinate work involving QNXT Claims, Membership, Benefits, Provider, Finance, batch processing, and interface-related functions.

• Project Planning and Governance: Maintain integrated technical project plans, milestones, deliverables, RAID logs, critical-path dependencies, and delivery schedules.

• Technical Issue Resolution: Partner with architects, application teams, database specialists, integration resources, and implementation partners to resolve technical challenges and delivery constraints.

• Testing and Implementation Readiness: Oversee technical readiness for system integration testing (SIT), user acceptance testing (UAT), cutover, go-live, and stabilization.

• Environment and Release Management: Coordinate environment readiness, release schedules, deployment dependencies, and change management activities.

• Cross-Functional Collaboration: Facilitate working sessions with internal technical teams, external vendors, and business-side program managers to maintain alignment across workstreams.

• Risk and Performance Monitoring: Track technical risks, defects, resource constraints, dependencies, and overall delivery performance, escalating issues when needed.

• Executive Reporting: Provide clear status updates and executive-level reporting, raising decisions that could affect project milestones or implementation outcomes.

• Operational and Regulatory Alignment: Ensure technical deliverables support operational requirements and applicable regulatory expectations within healthcare payer environments.

• Delivery Accountability: Challenge assumptions, identify implementation risks, and maintain visibility into progress and readiness without needing to personally configure or develop every technical solution.

Requirements:

• Healthcare Technology Experience: At least 8 years of experience in healthcare payer technology implementation or technical project management.

• Core Administrative Systems: Demonstrated experience managing complex core administrative system implementations.

• Direct QNXT Experience: Hands-on project delivery experience with QNXT implementations, migrations, upgrades, or enterprise integrations.

• QNXT Technical Knowledge: Working knowledge of QNXT architecture, system dependencies, batch processing, interfaces, and data structures.

• Data Conversion and Deployment: Experience coordinating data migration, system integration testing, defect resolution, and production deployments.

• Healthcare EDI Knowledge: Familiarity with healthcare EDI transactions, including 834, 837, 820, and 27X.

• Project and Stakeholder Management: Strong project governance, stakeholder coordination, and executive communication skills.

• Technical Team Coordination: Experience managing multiple technical teams and third-party implementation partners, including distributed delivery environments.

• Healthcare Payer Operations: Understanding of Medicare Advantage, Medicaid, or other regulated healthcare payer environments.

• Preferred QNXT Delivery Experience: Five or more years of QNXT-related technical delivery experience is preferred.

• Preferred Functional Knowledge: Familiarity with QNXT Claims Processing, Benefits Configuration, Workflow Engine (WFE), and batch operations.

• Preferred Database Skills: Working knowledge of SQL and database analysis sufficient to engage technical teams and assess implementation risks.

• Preferred Modernization Experience: Experience supporting QNXT conversion, migration, or modernization initiatives.

• Preferred Project Tools: Familiarity with Azure DevOps, Jira, Microsoft Project, or similar project management tools.

• Preferred Certification: Project Management Professional (PMP) certification.

• Preferred Distributed Team Leadership: Experience leading offshore or geographically distributed technical delivery teams.

• Preferred Post-Go-Live Support: Familiarity with QNXT production support and post-implementation stabilization.

• Professional Approach: Ability to step into an active enterprise implementation, manage competing priorities, maintain delivery visibility, and drive accountability across technical and business stakeholders.

Benefits:

• Work Arrangement: 100% remote within the United States.

• Schedule: Must be available to work Pacific Time (PST) hours.

• Contract Opportunity: Work on a large-scale healthcare payer platform implementation involving complex technical delivery and enterprise coordination.

• Professional Impact: Opportunity to influence implementation readiness, technical governance, system integration, and operational outcomes.

• Compensation and Additional Benefits: Salary, contract duration, and specific benefits were not provided in the supplied job description.