Senior Mainframe Adabas Support, Systems Management.

Accountabilities

• Manage, administer, install, and support large-scale Software AG Adabas database environments running on IBM z/OS.

• Maintain and optimize mainframe database systems to ensure high availability, reliability, security, and performance.

• Perform Adabas database administration activities, including performance tuning, backup and recovery, capacity planning, and resource optimization.

• Install, configure, maintain, and support Software AG mainframe products and associated system components.

• Monitor database and system performance, identify potential issues, and implement proactive measures to prevent service disruptions.

• Troubleshoot and resolve complex production incidents, ensuring timely restoration of services and compliance with established SLAs.

• Support incident, problem, change, and service management processes in accordance with enterprise operational standards.

• Work with IBM z/OS utilities and related mainframe technologies to maintain stable and efficient operations.

• Collaborate with global infrastructure, database, and application support teams to coordinate technical activities and resolve operational challenges.

• Contribute to automation initiatives, operational improvements, and the modernization of mainframe environments.

• Maintain technical documentation and follow established procedures to ensure consistent service delivery and operational governance.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.

• At least 8 years of experience supporting IBM Mainframe environments, including hands-on administration of Software AG Adabas databases.

• Strong knowledge of IBM z/OS operating systems, system utilities, and mainframe operational processes.

• Proven experience in Adabas database administration, performance tuning, backup and recovery procedures, and capacity management.

• Good understanding of Natural, JCL, TSO/ISPF, SDSF, and RACF.

• Experience troubleshooting complex production issues in high-availability and business-critical environments.

• Strong understanding of incident, problem, change, and service management practices.

• Previous experience supporting mission-critical systems under strict Service Level Agreement (SLA) commitments.

• Excellent analytical, troubleshooting, and problem-solving skills, with the ability to manage complex technical challenges independently.

• Strong written and verbal communication skills in English.

• Ability to work autonomously while collaborating effectively with geographically distributed and multicultural teams.

• Experience with additional Software AG products such as Entire System Server, Predict, Entire Net-Work, or Com-Plete is considered an advantage.

• Knowledge of other IBM mainframe technologies, including Db2, IMS, CICS, and MQ, is a plus.

• Familiarity with automation technologies, scripting, and operational tools is beneficial.

• Experience with enterprise monitoring platforms such as OMEGAMON, BMC MainView, Broadcom, Dynatrace, or equivalent solutions is preferred.

• Previous experience supporting global clients in managed infrastructure or outsourcing environments is advantageous.

• Exposure to cloud integration, hybrid infrastructure, or mainframe modernization initiatives is a plus.

• ITIL Foundation certification or an equivalent service management qualification is desirable.

Benefits:

• Fully remote working arrangement within Brazil.

• Full-time employment opportunity.

• Exposure to large-scale, mission-critical enterprise mainframe environments.

• Opportunities to develop advanced technical expertise in Adabas, IBM z/OS, and Software AG technologies.

• Access to professional learning opportunities and industry-recognized certification programs.

• Personalized career development plans aligned with individual professional goals.

• Continuous feedback, coaching, and opportunities for technical growth.

• Well-being programs supporting financial, mental, physical, and social health.

• An inclusive and collaborative international working environment.

• Opportunities to contribute to innovative infrastructure projects and mainframe modernization initiatives.