Key Responsibilities Lead customer quality issue resolution and complaint handling. Develop and improve quality evaluation and inspection methodologies for raw materials, manufacturing processes, and finished products. Analyze quality data, identify trends, and recommend corrective and preventive actions. Manage inspection activities, sampling plans, and Statistical Process Control (SPC) within manufacturing operations. Ensure compliance with internal quality standards and applicable regulatory requirements. Maintain and support Quality Management Systems (QMS), including ISO standards. Manage and analyze quality-related documentation and records. Drive Continuous Improvement initiatives across quality and manufacturing processes. Support internal and external audits and follow up on corrective actions and improvement plans. Required Qualifications Bachelor's degree or higher. Minimum 5 years of experience in Quality Assurance (QA) and/or Quality Control (QC). Experience handling customer quality issues and/or quality improvement initiatives. Strong problem-solving skills utilizing data-driven analysis. Business-level English proficiency. Native-level Japanese proficiency. Preferred Qualifications Experience conducting or supporting internal and external audits. Knowledge of and experience with Quality Management Systems such as ISO 9001. Quality engineering experience within manufacturing or industrial equipment industries. Hands-on experience with Statistical Process Control (SPC) and quality improvement methodologies. Experience working in regulated environments such as GMP. Ideal Candidate Profile Proactive in identifying quality challenges and implementing effective improvement measures. Strong communication and stakeholder management skills with customers and internal teams. Ability to identify root causes and derive insights through data analysis. Motivated to work in a global environment utilizing English communication skills. Possesses a continuous improvement mindset and embraces change positively. Why Join Us Play a key role in shaping the quality strategy of a global technology company. Collaborate with international sites and global customers. Directly contribute to business growth through impactful quality improvement initiatives. Support products that enable the semiconductor and advanced technology industries. Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing. MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected] . If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role At MKS, it's all about courage, big ideas, and a serious passion for innovation. Winning here is about exploring possibilities, taking action, and solving our customers’ toughest challenges. It's not just a job – it's what you make of it. While you shape your role and make it unique, we invest in you with on-the-job and formal training, as well as educational assistance. Curiosity is key at MKS - ask questions, own your path. Our success comes from celebrating the unique skills, diverse perspectives, and lived experience of employees from over 100 countries. The goal is to make sure that everyone feels that they belong. Diversity isn't just a nice-to-have; making sure everyone feels included is a big deal for us. Our group of ~10,000 employees serves semiconductor manufacturing, electronics and packaging, and specialty industrial markets. With over 3,800 patents, our products are enabling advancements in 5G, renewable energy & storage, artificial intelligence, cloud technology, and big data. We're the behind-the-scenes support for some amazing technology. MKS Inc enables technologies that transform our world. MKS Instruments Product Overview

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