Key responsibilities
-
Monitor and analyze transactions for potential fraudulent activity, ensuring compliance with the fraud prevention strategies and procedures.
-
Investigate and resolve reported fraud cases, ensuring timely and accurate documentation.
-
Develop and implement fraud prevention strategies and procedures.
-
Collaborate with the customer service, product, engineering and operations teams from other countries, to address and mitigate fraud risks.
-
Conduct regular fraud risk assessments and provide recommendations for improvement.
-
Prepare and present detailed reports on fraud trends and prevention measures when requested.
-
Collaborate with Product, Sales, Customer Support, etc… Teams to address and mitigate fraud risks.
-
Assist in training and educating team members on fraud prevention and detection.
Requirements
-
Minimum of 1 year of experience in fraud prevention, anti-fraud processes, fraud examination preferably within the financial services industry.
-
Recommended English level: Advanced (C1 or higher). Candidates must be able to communicate fluently, both verbally and in writing, in professional and technical contexts.
-
Basic knowledge of SQL – ability to understand and write simple queries (e.g., SELECT, JOIN, WHERE)
-
Completed Technical or partially university studies in related areas such as Business Administration, Finance or similar.
-
Knowledge of regulatory requirements and compliance standards in the country.
-
Basic analytical, problem-solving skills and sense of autonomy to carry out delegated tasks, taking full ownership of their own projects.
-
Proficiency in using fraud detection software and tools.
-
Strong learning aptitude
Benefits
- 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
- Life insurance.
- Phone finance, Headphone, home office equipment and wellness perks.
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Catered lunches