Position – Dispatcher Location - Grants Pass, Oregon (In-Person) . Southern Oregon Sanitation (SOS) is seeking a dependable, detail-oriented, and highly organized Dispatcher to coordinate daily dispatching activities for our trucking, hauling and sweeping operations. The Dispatcher serves as an important communication link between drivers, driver supervisors, customers, and office staff. This position is responsible for coordinating routes and work orders, responding to scheduling and routing questions, maintaining accurate dispatch records, and helping ensure customer service needs are addressed efficiently. The Dispatcher will work closely with their direct supervisor and driver supervisors to manage the day-to-day dispatching needs of the operation. . Schedule: Monday- Friday | 6:30am-2:30pm or 7:00am-3:30pm (Ability to work weekends if needed.) . Starting Pay: $26.05-$30.65/per hour. DOE COMPETITIVE COMPENSATION: Paid Time Off Medical, Dental, Vision, FSA/HSA, supplemental voluntary plans, wellness programs, and online discounts. 401K with 5% Company match - No vesting period! Company Paid Life Insurance Growth opportunities- We pride ourselves on promoting from within . Essential Duties & Responsibilities: Answer radio communications from drivers regarding routing, account, service, and work order questions. Answer incoming and outgoing questions regarding roll-off scheduling. Requires interaction with Customers. Dispatch work orders the night before for route drivers and delivery drivers. Confirm work orders are assigned to the correct driver and scheduled for the correct day. Send route packages the night before and confirm the correct service week is sent to MobilePak. Work closely with driver supervisors to update route costing. Complete note batch entries each morning. Review and update route issues identified through the note batch and communicate information to the office when customer follow-up is needed. Complete and maintain the daily driver log. Transfer serial numbers between customer accounts and internal depots as needed. Process the scrapping of serial numbers. Confirm work orders are being charged correctly. Review work orders for accuracy and productivity. Communicate scheduling changes, service issues, and other dispatch-related information to drivers, supervisors, customers, and office staff. Assist with daily routing and scheduling adjustments as operational needs arise. Maintain accurate and organized dispatch records and documentation. Perform other related duties as assigned. . MINIMUM QUALIFICATIONS: Must pass company Background Check. (Required) At least 1 year of customer service experience. 1–2 years of previous dispatching, transportation, trucking, hauling, logistics, or related work experience. (Preferred) Experience using transportation management or dispatching software. Proficiency with Microsoft Word, Excel, and Outlook. Strong organizational and time-management skills. Excellent verbal and written communication skills. Strong attention to detail and accuracy. Ability to prioritize multiple tasks in a fast-paced work environment. Ability to communicate professionally with customers, drivers, supervisors, and coworkers. . Physical Requirements: Position is In-Person in an office environment. Ability to sit for long periods of time. Operate office equipment including phone, calculator, computer, printer, radio, hardware and software. . ***If applying through Indeed or other 3rd party website. *** To be considered for any of our openings, you must complete an application directly through OUR website: www.wasteconnections.com. . Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees. OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do. Our Opportunities BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future. LET’S REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. Bring your passion to succeed and you’ll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture. At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.

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