All jobs
Position Overview United Health Services (UHS) is seeking a Technical Support I professional to provide frontline technical support for end users across the organization. In this role, you will be responsible for the installation, configuration, and maintenance of PC workstations and related hardware and software. The successful candidate will perform troubleshooting and diagnostic assessments, resolve technical issues efficiently, and ensure the timely completion of work order requests. This position requires strong problem-solving abilities, excellent customer service skills, and a commitment to delivering reliable technology support in a fast-paced healthcare environment. The ideal candidate is a customer-focused technology professional with strong troubleshooting skills, the ability to prioritize multiple requests, and a commitment to providing timely and effective technical support to ensure seamless operations across the organization. Primary Department, Division, or Unit: Desktop Support, UHS Information Systems Operations Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $22.97 - $34.46 per hour, depending on experience ----- Job Responsibilities Provides support and maintenance of technical hardware and software: Day to day PC workstation operation. Installation and maintenance PC workstations. Ensures timely resolution of Help Desk and Work Order requests. Performs or coordinates problem analysis, diagnostics, maintenance, repair, isolation and resolution. Performs customer interviews and inquires, situation assessment, and implements corrective actions. A record, documents, verifies, and validates help desk contacts. Records, tracks, and reports on issues from onset to resolution. Troubleshooting and diagnostic review of issues. Assists with PC imaging and programming as needed. Assists with configuration of PC workstation software. Supports internal and external networks and systems Provides documentation and proper inventory of equipment. Assists with technical development and testing for new services and server applications. Trains users to operate and perform basic computing functions. Coordinates with other departments and outside organizations to include but not limited to the following: equipment receipt and transportation, hardware and software installations/upgrades, and maintenance of equipment. Responsible for Help Desk Level 2/3 and On-Call support. Position Qualifications Minimum Required: Associate degree or completion of a technical training program in Information Technology, Computer Systems, or a related field; or Two (2) years of technical support experience in a networked environment. Preferred: CompTIA A+ Cisco Certified Network Professional (CCNP) Microsoft Certified Systems Engineer (MCSE) ----- Why You’ll Love Working at UHS At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life. A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com. UHS proudly offers benefits to all full-time employees and part-time employees who are hired into a regular position of at least 24 hours per week (60% FTE). 💖 Make New Connections We believe that people—and the connections among them—must remain at the core of everything we do. Whether you're directly caring for patients, supporting our clinical operations, or working to ensure our administrative functions run effectively, your impact will be recognized and appreciated. 💡 Unlock Greater Opportunities Our commitment to you extends beyond a paycheck. We want you to thrive professionally and personally. Not only will you provide care and support for our patients, but you'll also be cared for, too. While many organizations make this claim, we back it up with action. We take workforce feedback seriously and we continually implement new education initiatives, compensation models, and recognition programs in service of our people. 🌟 Proud to be Team UHS Our footprint spans across every part of New York's Southern Tier. But we don't just serve our community, we're a part of it, too. We are volunteers, coaches, local leaders, parents or grandparents, and mentors. UHS team members can be found at almost every local walk, fundraiser, and sporting event. We promote wellness and health equity within and far beyond our walls. 
Details
Details
Details
DetailsDetails 
Details
Nyuhs
UHS Binghamton General Hospital
Technical Support I.
IT SUPPORT$22–34/HR
more at Nyuhs.
similar roles.
30 Oct, 2026
US Physical Therapy
IT Support Specialist
- Full time
- IT Support
$26–34/hr
Fairfax, us
26 Oct, 2026
Smithnephew
Manufacturing Technician 3 Turno 2 Joint Repair (Alajuela, Costa Rica)
- IT Support
CR - Alajuela +2
Salary not listed
30 Oct, 2026
Brownhealth
Service Desk Analyst
- IT Support
Brown University Health
Salary not listed
27 Oct, 2026
EOS
Warehouse Operations Associate
- IT Support
Pflugerville +2
Salary not listed
26 Oct, 2026
EOS
Travel Lead Fiber Optic Repair Technician
- Senior level
- IT Support
Trenton +2
Salary not listed
29 Oct, 2026
Erm
IT Coordinator
- IT Support
Houston +2
Salary not listed