- Greeting patients and providing outstanding customer service
- Coordinating the care for each patient from initial evaluation to discharge
- Answering phones
- Electronic scheduling
- Data entry
- Verifying current personal and financial information
- Maintaining patient charts and electronic medical records
- Collecting, posting, and depositing patient payments
- Faxing, filing, and performing any other duties as assigned
- Assist licensed physical therapy staff by observing patients during therapeutic exercises, ensuring safety and proper technique while under direction of licensed clinical staff.
- Prepare patients for therapy sessions
- Maintain cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas.
- Assemble, disassemble, and maintain therapy equipment to ensure functionality.
- Strong communication, time management, and organizational skills
- Ability to multitask in a fast-paced environment
- Compassionate, patient-focused attitude
- Previous experience in a medical or therapy setting is a plus
- Excellent telephone skills
- Proficient in Word and Excel
- Previous experience with medical software preferred
- Available and flexible with your hours
- Team player attitude and energetic with a focus on excellent customer service
- Competitive compensation
- Excellent benefits package including 401k, health, dental, and generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive