Job Description To manage and grow a portfolio of client relationships within the Banking Sub-Segment by proactively identifying opportunities, acquiring new business, and delivering tailored financial solutions from a suite of standard and customised offerings. This job ensures value delivery to clients while driving revenue growth and supporting client retention objectives. Hello Future Relationship Manager Mid Corporate and High Touch (Windhoek) Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. Role Overview: To manage and grow a defined portfolio of clients by executing relationship management strategies, delivering client-centric solutions and driving revenue, asset and liability growth through effective portfolio management and operational execution. Are you someone who can: Manage and grow a defined client portfolio to achieve revenue growth, client retention and portfolio performance targets Drive asset growth by identifying lending opportunities and supporting credit solutions aligned to client needs Drive liability growth through client acquisition, retention and increased product utilisation Execute relationship management strategies and translate them into actionable client engagement and growth plans Identify and implement cross-sell and upsell opportunities to maximise portfolio value and client profitability Build and maintain strong client relationships through regular engagement, service delivery and tailored solutions Deliver high-quality client service aligned to defined service standards and value propositions Monitor portfolio performance including revenue, balances, utilisation and client activity and implement corrective actions Collaborate with Credit, Risk, Product and Operations teams to ensure effective delivery of integrated client solutions Manage client onboarding, servicing and retention activities to ensure portfolio sustainability and growth Resolve escalated client issues and ensure positive client experience and relationship continuity Ensure compliance with regulatory requirements, internal policies and risk frameworks across all client activities Prepare portfolio performance reports and insights to support decision-making and performance tracking Contribute to continuous improvement of client engagement processes and portfolio management practices You will be an ideal candidate if you: undefined Bachelor’s degree in, Business, Finance, Economics or related discipline 4–6 years’ experience in banking, relationship management, sales or portfolio management environments At least 2–3 years’ experience in a supervisory role. Client relationship, portfolio management and strategy execution Revenue growth and balance sheet management Cross-sell and product optimisation Credit and lending processes You will have access to: Opportunities to network and collaborate Challenging Working Environment Opportunities to innovate We can be a match if you are: Always doing the right thing – Fight for ethical conduct and transparency, both inside and outside Curious – Believe in insight, creativity, and its power to unlock value Deeply Invested – Take initiative and be a leader in your own right Valuing differences – Be inclusive, gracious, decent, and humble Building Trust not Territory – Crete a culture of sharing Courages – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same Are you interested to take the step? We look forward to engaging with you further. Apply now! All appointments will be made in line with FirstRand Namibia’s Employment Equity plan. The Group actively supports the recruitment and advancement of people with disabilities. We encourage that candidates voluntarily declare their disability and consult the Group should they require reasonable accommodation. #post #fnb #LI-RM3 Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 13/11/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ. FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.

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