The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Assesses the role of the team in serving client needs including relevant measures and Service level agreements (SLAs) where appropriate Leads performance reporting and governance to support performance goals and continuous improvement activities to make operations more effective for clients and businesses Develops, mentors and motivates a high performing team focused on media operations processes and activities Leads in implementing a continuous improvement culture to achieve improved media client operations in coordination with Media and Performance Operations leadership Leads shared service team in running root cause analysis and problem-solving activities Manages campaign timelines and deliverables in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly Drives the highest levels of financial control across Media Digital Delivery Operations Manages the annual performance review and goal setting process for direct reports Engages and maintains relationships with the Director of Media Digital/Non-Digital Delivery Operations and key partners across all brands Location: Beijing Brand: Merkle Time Type: Full time Contract Type: Permanent Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work

Operations Manager.

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