The Office Manager plays a key role in creating a welcoming, organized, and engaging workplace while ensuring the smooth day-to-day operations of DRMP's Charlotte office. As a central point of contact for employees, clients, visitors, and corporate teams, this position combines administrative and operational support with a strong focus on employee engagement, event planning, and office culture. We're looking for someone who is outgoing, proactive, and genuinely enjoys bringing people together, building relationships, and creating a positive employee experience.
This is a full-time, on-site position based in our Charlotte, NC office, five days per week.
- Office Operations: Maintain a clean, organized, and welcoming office environment, including shared spaces, kitchens, supplies, equipment, and facilities; manage office budgets and coordinate vendors, repairs, and basic technical needs with IS.
- Employee Engagement & Events: Plan, coordinate, and execute employee appreciation activities, team-building events, celebrations, and office gatherings; manage logistics and event budgets; collaborate with HR, leadership, and other offices on company-wide initiatives; proactively identify ways to strengthen office culture.
- Safety & Compliance: Partner with appropriate teams on office safety, security, emergency preparedness, and compliance with established guidelines.
- Administrative Support: Coordinate calendars, meetings, travel, expense reports, documents, and administrative communications with headquarters; assist with fee proposals and scopes of work.
- Cross-Functional Coordination: Support local needs in partnership with Marketing, HR, IS, and Finance & Accounting; coordinate staff registration for civic and industry events.
- Client & Visitor Services: Serve as a professional first point of contact via phone, email, and in person; handle inquiries and coordinate visits and meetings.
The position may support multiple regional offices, and duties may vary based on local office needs and DRMP market sectors.
Performance Expectations
Deliver timely, accurate administrative support and manage office expenses within budget. Create positive employee and visitor experiences, coordinate successful engagement events, build strong relationships across offices, proactively address needs, and improve processes.
- A warm, outgoing, and service-oriented personality with a genuine passion for helping others, building relationships, and creating a positive workplace experience.
- Experience coordinating employee events or workplace engagement activities preferred.
- Excellent interpersonal, written, and verbal communication skills; ability to manage varied responsibilities independently and proactively.
- Proficiency in Microsoft Word, Excel, and Outlook; basic accounting knowledge and internet research skills.
- Valid driver’s license with an acceptable driving history.
- Excellent compensation package
- Outstanding holiday and paid-time-off programs
- 401(k) Plan and Match
- Career Path Development Program (Management & Technical Career Tracks)
- Mentorship Program
- Tuition Reimbursement
- Parental Leave
- Competitive health and dental insurance premiums
- Variety of voluntary benefit options
- Short-Term Disability/Long-Term Disability
- Company-furnished life insurance
- Employee Assistant Program (EAP)
- Flexible Spending Account
- and More
DRMP is a Drug and Alcohol Free workplace, an Equal Employment Opportunity employer and E-Verify employer.