As a Tipi Glamping Coordinator, you will help create a unique and memorable outdoor lodging experience for guests staying in our luxury tipi accommodations. You will combine personalized guest service with hands-on outdoor preparation and coordination to ensure each stay is comfortable, organized, and enjoyable. In this role, you demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.
What You'll Do as a Tipi Glamping Coordinator:
- Coordinate guest arrivals and departures for the tipi glamping experience.
- Prepare and set up tipis and glamping areas before guest arrivals, ensuring cleanliness, safety, and readiness.
- Welcome guests and explain glamping amenities, resort activities, and available experiences.
- Answer guest questions, assist with requests, and provide recommendations to enhance their stay.
- Coordinate with Housekeeping, Maintenance, and Activities teams to support a seamless guest experience.
- Monitor the glamping area to ensure supplies, equipment, and amenities are clean, stocked, and maintained.
- Assist with inventory management and organization of glamping supplies and equipment.
- Clean grills and the surrounding areas near the tipis, ensuring they are safe, tidy, and ready for guest use.
- Ensure glamping accommodations and surrounding areas meet safety and presentation standards.
- Deliver friendly, attentive hospitality while helping guests create memorable outdoor experiences.
- Perform other duties as assigned to support daily operations.
What You Will Bring as a Tipi Glamping Coordinator:
- A high school diploma, GED, or equivalent experience.
- Strong customer service and communication skills.
- Comfort working outdoors in varying weather conditions.
- Attention to detail and the ability to stay organized while managing multiple responsibilities.
- The ability to work independently and collaboratively as part of a team.
- A flexible schedule, including availability to work weekends and holidays.
- Basic computer skills and familiarity with general office systems are preferred.
Requirements:
- Ability to lift and move up to 50 pounds.
- Ability to work outdoors in changing weather conditions.
- Ability to stand, walk, bend, and perform hands-on setup and maintenance tasks as needed.
- Must comply with Westgate Resorts policies and procedures and maintain professional appearance, dress, and behavior.
- Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for employment.
- Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
- Must demonstrate professionalism, safety awareness, integrity, and a commitment to excellent guest service.
Why Westgate?
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.