It's fun to work in a company where people truly BELIEVE in what they're doing! Minimum Requirements Grade 12 (Matric); tertiary qualification in Retail Management or related field advantageous. Minimum 3–5 years’ experience in retail management, preferably in General Merchandise or Electronics. Proven track record in achieving sales and operational targets. Sound understanding of merchandising principles and stock management systems. Ability to work retail hours Competencies Strong leadership and people management skills. Excellent communication and interpersonal abilities. Analytical mindset with attention to detail. Sales-driven and customer-focused approach. Ability to work under pressure and manage competing priorities. High level of initiative, energy, and commitment to achieving results. Key Responsibilities: Sales & Financial Performance Drive sales and profitability within the Audio Vision and Large Appliances categories. Manage GMD operations to achieve or exceed budgets, turnover, and gross profit targets. Monitor sales and expense budgets, analysing variances and implementing corrective actions. Identify opportunities to increase sales and improve customer engagement. Stock & Merchandise Management Lead the team to maintain optimal stock levels and minimize out-of-stock situations. Analyse stock reports and take timely action to ensure correct product availability and range. Oversee merchandising standards and ensure compliance with planograms and visual guidelines. Implement and monitor shrinkage control measures to minimize losses. Customer Service Excellence Ensure consistent delivery of high-quality customer service by all team members. Respond to customer queries and concerns in a professional and solution-oriented manner. Promote a culture focused on customer satisfaction and positive shopping experiences. People Leadership & Performance Management Lead, motivate, and coach the sales team to achieve departmental goals. Monitor individual and team performance, providing regular feedback and implementing corrective actions where necessary. Foster a high-performance culture characterized by teamwork, accountability, and urgency. Promotions & Marketing Coordinate and execute promotional and marketing activities within the department. Ensure in-store promotions are correctly implemented and effectively communicated to customers. Operations & Compliance Ensure compliance with company policies, standard operating procedures, and safety regulations. Uphold security and stock control measures to reduce shrinkage. Maintain accurate records and reporting related to sales, stock, and departmental performance. Closing Date: 20 October 2026 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value. Our Mission We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop Our Values Our values are deeply embedded in our culture and guide our actions: Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success. Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding. Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement. Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box. Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions. Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities. Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions. Accountability: We are all accountable. We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business. Why Pick n Pay? At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together. View our career opportunities.

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