Service Technician (Non-CDL)
Location: Pittsburgh, PA
- Full-Time
- Schedule: Monday/Thursday-Sunday- 1st shift
Who We Are:
Since 1964, Mr. John has been a family-owned and operated business. We are recognized as the leading portable restroom operator in Western Pennsylvania, Eastern Ohio, and West Virginia. With over 75 employees, our dedicated team of professionals provides and maintains clean, safe, and convenient solutions for work and personal events. We strive to exceed customer expectations for their portable restroom, hand washing, fencing, storage, and trailer needs.
What to Expect:
Our Service Technicians are energetic, detail-oriented, and strive for top-notch customer service. Service Technicians drive to customer sites to pump, clean, and service portable restrooms. If you are familiar with non-CDL commercial motor vehicles, enjoy working with customers, and like to work independently, our Service Technician position is an excellent opportunity for you!
Service Technician responsibilities:
- Service and relocate portable toilets at various locations and job sites.
- Service includes evacuating the holding tank, recharging the receptacle, cleaning the interior, replenishing toilet paper and hand sanitizer, and performing minor repairs.
- Maintain all paperwork, ensuring customer signatures are collected, and daily logs are complete and handed to the dispatcher.
- Work with Operations to receive instructions and keep them informed of any safety issues.
- Inspect truck equipment and supplies such as tires, lights, brakes, gas, oil, and water to ensure roadworthiness.
- Complete thorough, accurate, and timely DVIRs pre- and post-trip
- Report on any safety hazards, roadside incidents, and customer complaints and inquiries in a timely manner
- Perform emergency roadside repairs such as changing tires, installing light bulbs, fuses, tire chains, and spark plugs
- ...and other duties as assigned
Qualifications and Skills:
- Must have a current and valid driver's license
- Clean driving record and pass the required DOT physical and drug screen
- HS Diploma or equivalent
- Must successfully complete pre-employment testing
- Ability to shift, lift, and push 50-150 pounds throughout the day
- Ability to use a hand truck to help maneuver portable toilet units
- Detail-oriented and excellent customer service skills
- One or more years in a service-related role with problem-solving skills is preferred
What We Offer:
Mr. John is committed to the growth and development of our employees by offering on-the-job training and advancement opportunities.
Mr. John has a competitive benefits package, including but not limited to:
Company-sponsored Medical and Life Insurance
Additional Benefits: Dental, Vision, Short-Term Disability, etc.
Paid Vacation, Sick, Personal, and Holidays
Annual Bonuses
Company-paid cell phone
Flexible scheduling for work/life balance
Teamster Local Union 341 Membership
Pension Contributions
….and more!