Job Description Summary -Supports assigned sales managers during all field force administration phases (field force design and resource allocation, territory design, sales target/call plan setting, performance evaluation and monitoring etc.) providing insightful and value-added analysis, reliable KPIs and precise numbers. Job Description Major accountabilities: Autonomously manage sales force effectiveness topics of the assigned area Responsible for providing inputs related to field force size, structure and deployment within the assigned team Implementation and monitoring of sales target, call planning, segmentation and targeting processes Responsible for Sales Force Effectiveness tools management for the assigned area Contact point for all information related to Sales Force Effectiveness analysis Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. Distribution of marketing samples (where applicable) Key performance indicators: Quality of analysis -Field Force Optimization, Segmentation & Targeting, Call Planning and Field Analytics. Management of Customer Relationship Management system(s) including data maintenance, field force support and training Skills Desired Adaptability, Business Dashboards, Commercial Excellence, Customer Retentions, Customer Service, Resource Allocation, Sales, Salesforce (Software), Team Player, Work Efficiency Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. Novartis is not responsible for any claims, losses, damages, or expenses resulting from scams. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .

Field Excellence Manager.

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