Symposium Coffee and Whiskey prides itself on curating an exceptional customer experience. Our team mates promote this by focusing on: people (relationships are what get us up in the morning, making a person’s day right is what we do), product (we create beautiful products that are ethical, flavorful, and handcrafted), and place (our unique spaces are clean, efficient, safe). As an employee of Symposium you are stewards of our community.
Barista Skills and Responsibilities:
Promotes coffee and whiskey consumption by educating customers; selling coffee, and supplies; preparing and serving a variety of coffee drinks and a few signature cocktails, along with pastries, sandwiches, and other food items.
Welcomes customers by determining their interests and needs.
Educates customers by presenting and explaining the menu; answering questions.
Generates revenues by attracting new customers; defining new and expanded services and products.
Maintains inventories by replenishing supplies; stocking; maintaining supplies, pastries, and kitchen back stock.
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; cleaning.
Maintains safe and healthy work environment by following organization standards and sanitation regulations.
Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
Updates job knowledge by participating in educational opportunities; reading, retail trade, and food service publications; maintaining personal networks.
Enhances Symposium’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Barista Qualifications / Skills:
Listening
Verbal communication
Customer focus
Customer service
Basic safety
People skills
Action oriented
Organization
Selling to customer needs
Attendance
Vendor relationships
Over the age of 18
Education, Experience, and Licensing Requirements:
High school diploma, GED, or equivalent preferred
Prior café or coffee shop experience a plus
OLCC Servers Permit
Food Handlers License