Job Description: Open Sky provides person-centered services that help individuals achieve their goals, increase independence, and enhance their quality of life. Through individualized support, skill development, care coordination, and community-based services, we empower the people we serve to build on their strengths, access resources, and thrive in their homes and communities. Our dedicated teams work collaboratively to provide high-quality, compassionate services that promote health, well-being, self-determination, and meaningful community engagement. The Program Coordinator is responsible for the day-to-day operations of the program and ensuring the effective delivery of services and supports. They provide leadership and oversight to staff, maintain appropriate program coverage through scheduling, and ensure the implementation of procedures that promote the health, safety, and well-being of individuals served. The Program Coordinator collaborates with team members to support service delivery, monitor individualized plans, coordinate activities, and ensure compliance with applicable policies, procedures, and regulatory requirements. Other Key Responsibilities: Provide supervision, coaching, and professional development to direct support and program staff. Facilitate regular staff meetings and participate in supervision, team meetings, and other assigned organizational meetings. Manage and monitor program budgets and related administrative responsibilities. Develop, implement, and monitor procedures that ensure the health, safety, and well-being of individuals served. Assist individuals with accessing transportation and community resources as needed to support service goals and participation. The organization recognizes skills, location, training, and program responsibilities by offering additional hourly differentials for certain positions. Ask your recruiter if this position qualifies for an additional hourly differential. Qualifications: Associate's Degree or higher in Human Services or Social Services related field, or equivalent required. Alternative education/experience in lieu of formal education will be considered. Experience working with adults with disabilities, required. Supervisory experience, required. Pay Range: $26.00 - $26.00 About Us: At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency, sensitivity, and a workplace culture that values diverse perspectives, continuous learning, and employee well-being. Our commitment to creating a positive and supportive work environment has earned Open Sky repeated recognition as a Top Workplace, including honors from USA TODAY, The Boston Globe, and the national Top Workplaces program. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. Medical, Dental and Vision Insurance with Prescription Plan 403b Retirement Plan with Employer Match Life Insurance (100% Employer-Paid) Eligible employer for the Public Student Loan Forgiveness Program And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Thank you for your interest in Open Sky Community Services - Where Your Work Matters! Open Sky Community Services, Inc. offers a wide range of services for adults, adolescents, and children experiencing mental health challenges, developmental and intellectual disabilities, substance use disorders, brain injury, homelessness and other complex challenges. Open Sky has 1,300 employees, an annual budget of over $100 million and more than 100 programs throughout the region serving more than 8,000 individuals. We support those we serve to achieve their definition of wellness, and pursue the opportunities and relationships that are meaningful to them. We help them see beyond what they thought was possible, to find their open sky. For more information, please visit www.openskycs.org.

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