Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Site Reliability Engineer (SRE) is an advanced subject matter expert, responsible for leading the efforts in ensuring the reliability, scalability, and performance of the company systems and infrastructure. This advanced subject matter expert collaborates with cross functional teams, provides technical guidance, and drives strategic initiatives to enhance system reliability, automate processes, and improve overall operational efficiency. The Senior Site Reliability Engineer coaches and provides mentoring to junior resources within the team. Key responsibilities: Designs and architects resilient and scalable systems, ensuring high availability, fault tolerance, and efficient resource utilization. Collaborates with development and operations teams to implement best practices for system design and infrastructure provisioning. Establishes and maintains robust monitoring solutions to proactively detect system issues, performance bottlenecks, and security vulnerabilities. Designs, develops, and maintains automation frameworks, tools, and infrastructure as code solutions to streamline system management tasks, deployments, and configuration changes. Implements continuous integration/continuous deployment (CI/CD) pipelines to drive efficient and reliable software releases. Continuously analyzes system performance, identifies bottlenecks, and implements optimizations to improve system scalability, responsiveness, and resource efficiency. Leads capacity planning efforts, analyzes system resource utilization, and forecasts future needs to ensure adequate scalability and optimal resource allocation. Leads complex incident management efforts, drives post-incident analysis, and implements preventive measures to minimize the impact of incidents. Develops incident response plans, establishes escalation procedures, and ensures efficient communication and coordination during incident resolution. Collaborates with security teams to implement security best practices, assesses and addresses vulnerabilities, and ensures compliance with security standards and regulatory requirements. Monitors and responds to security incidents and participates in security audits and enforces security controls. Provides technical leadership and mentorship to junior team members. Fosters a collaborative and inclusive work environment and drives cross functional initiatives and facilitates knowledge sharing and continuous learning across the organization. Stays updated with industry trends, emerging technologies, and best practices to drive innovation and improve overall system performance. To thrive in this role, you need to have: Advanced technical expertise in Linux/Unix systems, networking, and system administration. Advanced proficiency in scripting or programming languages, such as Python, Go, Java, or Ruby. Advanced knowledge of cloud platforms (such as AWS, Azure, or Google Cloud) and associated services. Advanced proven expertise in performance monitoring, optimization, and troubleshooting using tools such as Prometheus, Grafana, or New Relic. Advanced expertise in incident management, root cause analysis, and post-incident reviews Excellent problem-solving and analytical skills, with a keen attention to detail. Excellent communication, collaboration, and leadership skills. Advanced ability to optimize system performance, scalability, and reliability. experience with performance monitoring and tuning tools (for example, Prometheus, Grafana, or New Relic) to identify bottlenecks, analyze performance data, and implement optimization strategies. Advanced understanding of security principles, best practices, and compliance requirements. experience in designing and implementing security controls, performing security assessments, and ensuring compliance with industry standards. Academic qualifications and certifications: Bachelor's degree or equivalent in Computer Science, Information Technology, or a related field. Relevant certifications, such as AWS Certified DevOps Engineer - Professional, Google Cloud Professional DevOps Engineer, or Certified Kubernetes Administrator (CKA) preferred. Required experience: Advanced hands-on experience in a Site Reliability Engineering role or related roles, including experience in designing and maintaining highly available and scalable systems. Advanced hands-on experience with Linux/Unix systems, networking, and system administration is crucial. In-depth knowledge of cloud platforms (such as AWS, Azure, or Google Cloud) and associated services is essential. Advanced proficiency in multiple programming languages like Python, Java, Go, or Ruby is important for developing and maintaining automation tools, frameworks, and complex system integrations. Expertise in scripting languages like Bash or PowerShell is beneficial. Advanced understanding of complex infrastructure architectures, including scalable and fault-tolerant designs. experience with infrastructure-as-code tools (such as Terraform or CloudFormation) and containerization technologies (such as Docker or Kubernetes) is essential. Advanced experience in designing and implementing robust automation frameworks, CI/CD pipelines, and deployment strategies. Proficiency in tools like Jenkins, GitLab CI/CD, or CircleCI to build, test, and deploy applications with a focus on reliability and scalability. Advanced experience in incident management, troubleshooting complex system issues, and conducting post-incident analysis. Advanced ability to lead incident response efforts, drive root cause analysis, and implement preventive measures. Advanced understanding of DevOps principles, Agile methodologies, and a strong commitment to continuous improvement and learning. experience in promoting a DevOps culture and driving the adoption of best practices Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us. Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

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