About AppGate
AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution. AppGate is the only direct-routed ZTNA solution built for peak performance, superior protection and seamless interoperability. AppGate safeguards Fortune 500 enterprises worldwide. Learn more at appgate.com.
About the Role
The Technical Writer/Editor supports AppGate's work on the Cloud Native Access Point (CNAP), a Zero Trust access service for Department of Defense (DoD) users and Air Force programs. You will write, edit and maintain the technical, security and program documents the team delivers to the Government, working closely with engineers and the program office. This is a junior-level role for a writer with federal experience who wants to grow in cybersecurity and cloud documentation.
Key Responsibilities
- Edit and write functional descriptions, system specifications, user manuals, special reports and other customer deliverables, including information security documents.
- Turn engineer drafts and notes into clear, accurate, well-organized documents such as system design documents, network and data flow descriptions, interface control documents, as-built documents and standard operating procedures.
- Update security and user documentation as CNAP deployments, configurations and onboarded programs change.
- Help the engineering team prepare security accreditation documents that follow Department of the Air Force (DAF) Risk Management Framework (RMF) policies.
- Keep the program's documentation repository current: apply numbering and version control, record author, approver, effective date and superseded version, and follow Government document control and approval practices.
- Edit program management deliverables such as project plans, status reports, quarterly review materials and transition plans.
- Apply AppGate templates and style guides, and proofread for grammar, consistency, accuracy and formatting.
- Route documents for review and approval and track deliverables against due dates.
Required Qualifications
- Bachelor's degree from an accredited college or university.
- Minimum of 2 years of professional technical writing or editing experience.
- Experience writing or editing documents for a federal government customer (DoD, civilian agency or federal contractor).
- Active Secret clearance.
- U.S. citizenship is required.
Preferred Qualifications
- Experience documenting cybersecurity topics, especially Zero Trust, ZTNA or the DoD Zero Trust strategy.
- Familiarity with Cloud Native Access Point (CNAP), Platform One or Cloud One.
- Experience writing about cloud environments (AWS, Azure or other cloud platforms).
- Experience with RMF and Authority to Operate (ATO) documentation.
- Degree in English, Communications, Journalism, Technical Writing, Computer Science or a related field.
- Skill with Microsoft Word and SharePoint. Experience with Confluence or diagramming tools such as Visio is a plus.
Compensation
Base Salary: $90,000 to $120,000
AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate’s policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company’s EEO Coordinator.