General Job Description
We are looking for an efficient, courteous Cashwrap Associate who possesses excellent customer service skills. The Cashwrap Associate will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.
To succeed as a Cashwrap Associate, you should have a strong work ethic and high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.
Responsibilities
• Provides a positive customer experience with fair, friendly, and courteous service
• Processes sales on a cash register by scanning items, itemizing, and totaling customers’ purchases
• Resolves customer issues and answers questions
• Bags purchases if needed
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items, and operating a cash register
• Enters price changes by referring to price sheets and special sale bulletins
• Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers
• Verifies credit acceptance by reviewing and recording driver’s license number and operating credit card authorization systems
• Provides pricing information by answering questions
• Maintains checkout operations by following policies and procedures and reporting needed changes
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations
• Contributes to team effort by accomplishing related results as needed
Education & Skills
• Must be 18 years of age or older
• Friendly and positive attitude
• Excellent customer service and communication skills
• Ability to adapt quickly to new policies and procedures in a fast-paced retail environment
• Basic math skills
• Attention to detail
• High school diploma or equivalent preferred
• 0-1 years of retail experience preferred
Hours & Compensation
• Able to work a flexible schedule: evenings, weekends, and holidays required
• Part time hours available
• $12/hour or commensurate with experience
HomeBuys, INC. is an equal opportunity employer. HomeBuys, INC. will not discriminate against applicants or employees based on any characteristic protected by law. This includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, genetics, and veteran status. HomeBuys, INC. will make employment decisions based on merit, job requirements, and business needs.