Summary:
A Medical Assistant (MA) is responsible for supporting clinical care activities. As well, A Medical
Assistant escorts patients for examination and the initial interview, obtains physical measurements
and historical health information, and schedules appointments and/or tests. Lastly, a Medical
Assistant obtains specimens, gives select medications, provides patients with information about their
appointments and/or treatments, and assists other employees and physicians, as needed.
Duties and Responsibilities:
Primary Responsibilities:
1. Demonstrates excellent communication skills with patients and colleagues.
2. Understands and is responsive to patients’ needs and concerns.
3. Interacts with patients in a caring, sensitive manner.
4. Demonstrates courtesy and respect.
5. Adheres to the Clinic policies and standard operating procedures.
6. Documents information and measurements promptly and accurately.
7. Communicates promptly to physician or supervisor at all times.
8. Communicates identified areas for quality improvement, as needed.
9. Ensures environment is stocked, sanitized, and organized.
10. Maintains confidentiality of patient medical and financial information in all methods of
communication in accordance with the Clinic policy and with all applicable laws.
11. Helps to create and maintain an atmosphere of professionalism, privacy, and confidentiality.
Minimum Requirements:
Education, Experience, and Knowledge:
• High School Diploma or GED.
• Graduate of an approved school of medical assisting (certification preferred).
• BLS certification preferred.
• Two or more years previous experience preferred.
Equal Employment Opportunity
MCH is an Equal Opportunity Employer. Equal employment opportunity is a sound and just concept to which MCH is firmly bound. MCH will not engage in discrimination against or harassment of any person employed or seeking employment with MCH on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.