About ITP Media Group
ITP Media Group is one of the largest media companies in the Middle East, with a portfolio of more than 80 brands across digital, print, events, awards, video content, and social media. We deliver high-quality, up-to-date content and experiences to audiences across the region through innovative media platforms and industry-leading brands.
We are looking for a skilled and proactive DevOps Engineer to manage and maintain our cloud infrastructure, hosting environments, firewalls, and server operations. The successful candidate will play a key role in ensuring the security, stability, performance, and availability of our digital platforms and internal systems.
Key Responsibilities
Cloud Infrastructure & Hosting
Manage, maintain, and optimise cloud infrastructure and hosting environments to ensure high availability, reliability, and performance.
Administer cloud platforms such as Platform.
Monitor infrastructure performance, resource utilisation, and system availability, proactively identifying and resolving potential issues.
Manage virtual machines, storage, networking, backups, and disaster recovery processes.
Oversee hosting environments for websites, applications, databases, and other business-critical systems.
Server & Systems Administration
Install, configure, maintain, and troubleshoot servers.
Perform routine server maintenance, operating system updates, security patching, and configuration management.
Manage server access, user permissions, system configurations, and authentication mechanisms.
Ensure server environments are secure, scalable, and appropriately documented.
Diagnose and resolve infrastructure-related incidents, minimising downtime and service disruption.
Network Security & Firewall Management
Configure, manage, and maintain firewalls, VPNs, network access controls, and security policies.
Monitor network traffic, investigate suspicious activity, and implement measures to protect infrastructure against potential threats.
Manage security groups, network access rules, IP whitelisting, and other access restrictions.
Conduct regular security reviews and vulnerability assessments, implementing remediation measures where required.
Work with relevant teams and third-party providers to address security incidents and maintain infrastructure compliance.
DevOps & Automation
Develop and maintain scripts and automation tools to streamline infrastructure management and routine operational tasks.
Implement and maintain CI/CD pipelines to support reliable application deployment and updates.
Support infrastructure-as-code practices using tools such as Terraform, Ansible, or equivalent technologies.
Collaborate with development teams to improve deployment processes, system reliability, and application performance.
Troubleshoot deployment failures and infrastructure issues across development, staging, and production environments.
Monitoring, Backup & Disaster Recovery
Implement and maintain monitoring, logging, and alerting systems to identify performance issues and service interruptions.
Ensure regular backups are performed and periodically test restoration procedures.
Develop, maintain, and test disaster recovery and business continuity procedures.
Investigate root causes of recurring incidents and implement preventive solutions.
Maintain clear technical documentation covering infrastructure architecture, configurations, access controls, and operational procedures.
Collaboration & Technical Support
Work closely with developers, IT teams, digital product teams, and external technology vendors.
Provide infrastructure support for websites, digital publishing platforms, content management systems, and other business-critical applications.
Cloud hosting provider management
Infrastructure planning, capacity management, technology upgrades, and cost optimisation initiatives.
Requirements & Qualifications
Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent practical experience.
Hands-on experience managing cloud hosting environments.
Familiarity with scripting languages and automation tools.
Manage multiple priorities and respond effectively to infrastructure incidents.
Excellent communication skills and the ability to collaborate with technical and non-technical stakeholders.
Preferred Qualifications
Relevant cloud certifications
Experience supporting high-traffic websites, digital publishing platforms, or content-heavy online environments, cybersecurity best practices, vulnerability management, and incident response procedures.
Familiarity with Experience with containerisation and orchestration technologies such as Docker and Kubernetes.
Key Competencies
Strong technical ownership and accountability.
Proactive approach to infrastructure monitoring and maintenance.
High attention to detail, particularly regarding security and system reliability.
Ability to troubleshoot complex technical issues independently.