Help Build the Future of Aerospace and Defence
At Shield AI, we're on a mission to protect service members and civilians through intelligent autonomous systems. Founded in 2015, Shield AI is transforming defence technology through cutting-edge artificial intelligence and autonomy solutions that are redefining what's possible in aerospace and national security.
As we continue our rapid global growth, we're looking for a People Experience Operations Partner to join our international People team based in Melbourne. This is an exciting opportunity to play a key role in shaping the employee experience for a growing global workforce while helping scale operations in one of the world's most innovative technology
About the Role
As our People Experience Operations Partner, you'll own and deliver key people operations activities across assigned international locations. You'll ensure employees and managers receive a seamless experience throughout the employee lifecycle, while balancing global consistency with local employment requirements.
This role combines hands-on operational excellence with process improvement and strategic partnership.
What You'll Do
- Deliver exceptional employee experiences across onboarding, employment changes and offboarding processes.
- Coordinate employment documentation, eligibility checks, systems access, payroll setup and benefits administration.
- Partner with managers and employees to provide timely, responsive and empathetic support.
- Maintain accurate employee data, HR systems and personnel records.
- Liaise with payroll providers, benefits partners and employers of record (EORs).
- Support performance review cycles, promotions, talent reviews and development programs.
- Coordinate international mobility activities, relocations, work authorisations and transfers.
- Contribute to compliance, reporting, audits and employment process governance.
- Drive process improvements, automation initiatives and scalable ways of working.
- Support international growth initiatives, including new-country and entity launches.
What You'll Bring
- 5+ years' experience in People Operations, HR Operations, or a related HR function.
- Hands-on experience supporting employee lifecycle processes across multiple countries.
- Strong knowledge of onboarding, offboarding, employment documentation, payroll coordination, leave administration and benefits support.
- Experience maintaining HRIS records, analysing people data and driving operational excellence.
- Ability to work independently, manage competing priorities and collaborate across multiple time zones.
- Excellent communication skills and a strong customer-service mindset.
- Demonstrated success improving processes through automation, systems enhancements or continuous improvement initiatives.
- Experience with UKG, Workday, Jira, or similar HR technology platforms.
- Experience working with international mobility, EOR providers, new-country expansions or entity transitions.
- Experience in a high-growth technology, engineering, aerospace or defence environment.
- Additional language capabilities.
Why Join Shield AI
At Shield AI, our people are at the heart of everything we do. We're driven by values that encourage us to act with purpose, be bold and innovative, win as one team, take ownership, and operate with integrity, accountability and excellence.
You'll join a high-calibre global People team supporting employees across multiple countries, working alongside passionate professionals who are helping build the future of AI-powered technology.
• Join a high-growth, mission-driven global organisation
• Partner with leaders and employees across multiple international locations
• Influence and improve people processes at scale
• Work with a collaborative and supportive global PX team
• Gain exposure to international HR operations, mobility, compliance and organisational growth initiatives
• Enjoy significant opportunities for professional growth and development as Shield AI continues to expand globally
Equal Opportunity Employer
At Shield AI, we believe that diverse perspectives drive innovation and strengthen our ability to achieve our mission. We are committed to creating an inclusive workplace where everyone feels respected, supported, and empowered to do their best work.
Shield AI is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, pregnancy, genetic information, or any other characteristic protected by applicable laws.
We are committed to providing reasonable accommodations throughout the recruitment process and during employment for individuals with disabilities. If you require an accommodation, please let us know and we will work with you to meet your needs.
We encourage applications from candidates of all backgrounds and experiences, including women, Aboriginal and Torres Strait Islander peoples, veterans, people living with disability, members of the LGBTQIA+ community, and those from culturally and linguistically diverse backgrounds.
Together, we are building technology that protects lives, and that starts with building a team where everyone belongs.