For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons. FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy. Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management. The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region. Job Roles Attends in-services or completes make-up assignments. Keeps sites in compliance with TJC, DHS, CHDP, and Medi-Cal Managed Care Requirements. Performs Waive Testing and Phlebotomy. Consistently follows FHCSD Policies and Procedures to ensure positive patient outcomes. Maintains a clean, organized, and safe clinic environment. Prepares patients for examinations and procedures and assists providers as needed. May support provider productivity. Assists with managing clinic flow, scheduling patient follow-up appointments, communicating referral information, and discharge instructions. Responds to voicemails, routes messages, and returns phone calls in a timely manner. Records patient information in Electronic Health Record (EHR). May be responsible for administering medications, including injections. May be responsible for cleaning, processing, and sterilizing medical instruments. Collects and handles laboratory specimens appropriately. Follows 5S and continuous quality improvement methods in the workplace Performs other duties as assigned. Education/Certifications/Licenses/Registrations Medical Assistant diploma from an approved course required. High School Diploma or GED Equivalent required. Or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements. Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, or Advanced Trauma Life Support, or Advance Resuscitation Training required. Traveling between sites and other locations is occasionally required. Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy. Experience/Specialized skills (including Language) Minimum 1 year of experience in ambulatory care setting or similar setting is highly preferred. Ability to maintain good interpersonal interactions with clients and co-workers as a member of a multi-disciplinary community health team with a diverse multi-cultural population. Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment. Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments, etc.). Basic organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals. Multi-lingual preferred, English, Spanish, Arabic, and Somali depending on current priorities and locations. Physical Requirements/Working Environment Bending (neck): OCCASIONALLY (1 - 3 HRS) Bending (waist): OCCASIONALLY (1 - 3 HRS) Carrying 0 - 10 lbs: NEVER Carrying 11 - 25 lbs: NEVER Carrying 25 - 50 lbs: NEVER Carrying 51 - 75 lbs: NEVER Carrying 75 lbs: NEVER Climbing (ladder): NEVER Climbing (stairs): RARELY (0-1 HRS) Driving: To drive from one clinic or another, or in the community: AS NEEDED Exposure to blood borne pathogens and biohazards: YES Exposure to dust, gas, fumes, or chemicals: Office Supplies and Medical Clinic chemicals. Fine manipulation: OCCASIONALLY (1 - 3 HRS) Kneeling: RARELY (0-1 HRS) Lifting 0 - 10 lbs: NEVER Lifting 11 - 25 lbs: NEVER Lifting 25 - 50 lbs: NEVER Lifting 51 - 75 lbs: NEVER Lifting over 75 lbs: NEVER Power Grasping: RARELY (0-1 HRS) Pulling 0 - 10 lbs: RARELY (0-1 HRS) Pulling 11 - 25 lbs: RARELY (0-1 HRS) Pulling 25 - 50 lbs: RARELY (0-1 HRS) Pulling 51 - 75 lbs: RARELY (0-1 HRS) Pulling over 75 lbs: RARELY (0-1 HRS) Pushing 0 - 10 lbs: RARELY (0-1 HRS) Pushing 11 - 25 lbs: RARELY (0-1 HRS) Pushing 25 - 50 lbs: RARELY (0-1 HRS) Pushing 51 - 75 lbs: RARELY (0-1 HRS) Pushing over 75 lbs: RARELY (0-1 HRS) Reaching (above shoulder level): OCCASIONALLY (1 - 3 HRS) Reaching (below shoulder level): FREQUENTLY (3 - 6 HRS) Repetitive use of hand: OCCASIONALLY (1 - 3 HRS) Simple Grasping: CONSTANTLY (6+ HRS) Sitting: OCCASIONALLY (1 - 3 HRS) Standing: CONSTANTLY (6+ HRS) Twisting: RARELY (0-1 HRS) Use of Personal Protective Equipment: Yes Walking: CONSTANTLY (6+ HRS) Working around equipment and machinery: Office Equipment and Medical Supplies Ages of Patients Served: All Ages We are excited to share that the salary range for this position is: $28.00 - $32.67 Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net) FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. About Us Founded in 1970, Family Health Centers of San Diego is dedicated to providing caring, affordable, high-quality health care and support services to all people, with a special commitment to the uninsured, low-income and medically underserved. We are the largest community clinic provider of health care to the uninsured in Southern California and one of the top 10 largest community clinic organizations in the country. Anti-Discrimination Statement Family Health Centers of San Diego complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, religion, physical and mental disability, sex, including pregnancy, childbirth and related medical conditions, age, genetic information, language preference/ability, citizenship status, marital status, sexual orientation and gender identity, AIDS/HIV, medical condition, political activities or affiliations, military or veteran status, or status as a victim of domestic violence, assault, or stalking.

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