Job Title: AI Software Engineer / Applied AI Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We are looking for an experienced AI Software Engineer / Applied AI Engineer with strong software engineering expertise to design, develop, and deploy enterprise-grade Generative AI solutions. In this role, you will build LLM-powered applications, develop scalable RAG-based architectures, and integrate AI capabilities into cloud-native solutions that help solve complex business challenges. You will work closely with business stakeholders, architects, product teams, and engineering teams to transform ideas into secure, scalable, and production-ready AI solutions. Responsibilities Design, develop, and deploy GenAI and LLM-powered applications for enterprise use cases. Build, optimize, and maintain RAG-based solutions using embeddings, vector search, semantic search, and retrieval pipelines. Develop agentic AI capabilities using tool/function calling, workflow orchestration, and intelligent automation patterns. Integrate AI services with enterprise systems through REST APIs, cloud services, and scalable integration patterns. Develop cloud-native applications and services on Azure, including Azure Function Apps, API Management, and related services. Work with Microsoft Foundry, Azure OpenAI, Azure AI Search, or equivalent enterprise AI and search platforms. Support end-to-end deployment activities, including design, development, testing, release, monitoring, and optimization. Collaborate with business and technical teams to understand requirements, recommend solution approaches, and deliver innovative AI capabilities. Troubleshoot technical issues, improve system performance, and apply strong analytical thinking to solve complex engineering challenges. Stay current with emerging GenAI tools, frameworks, and engineering practices to continuously improve solution quality and delivery. Qualifications Strong Python development skills with a solid foundation in software engineering principles. Hands-on experience designing and developing GenAI and LLM-based applications. Experience building RAG solutions using embeddings, vector search, semantic search, and retrieval-augmented architectures. Practical experience with agentic AI, tool/function calling, and workflow orchestration. Experience with Microsoft Foundry, Azure OpenAI, or an equivalent enterprise AI platform. Experience with Azure AI Search or equivalent vector/search technologies. Experience developing and integrating REST APIs with enterprise systems. Experience building cloud-native applications on Azure, including Azure Function Apps, API Management, or related services. Strong analytical, debugging, problem-solving, and communication skills. Ability to work effectively with cross-functional business and technical teams in a collaborative delivery environment. Preferred Qualifications Experience with Microsoft Copilot Studio and/or Power Platform. Familiarity with Microsoft Agent Framework, LangGraph, or similar AI orchestration frameworks. Understanding of MCP and multi-agent architectures. Experience with Databricks, MLflow, Spark, Snowflake, or similar data and analytics platforms. Experience with Azure Document Intelligence. Familiarity with LLM observability, testing, evaluation, monitoring, and governance platforms. Experience with React, TypeScript, or modern web development frameworks. LI-Remote #Mexico #Argentina #CostaRica #Colombia #AIEnginner #Azure #Python Location: MEX Work-at-Home Language Requirements: Time Type: Full time Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

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