Summary
Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers that held women of color back from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful but will forever change the standards of the beauty industry.
Description
Pride. Growth. Beauty. Community. Welcome to a new way to work.
At Pressed Roots, our Assistant Studio Managers are entrusted to serve as a liaison for clients, employees, and the Studio Manager, while also assisting with leadership tasks and operational responsibilities at the front desk. You will also master the knowledge and skills needed to eventually run your own Pressed Roots franchise, cultivate new business, and develop a team.
- Report directly to the Studio Manager and assist with leadership tasks
- Serve as liaison amongst clients, employees, and studio manager
- Mentor, guide, and inspire all employees (stylists & front desk) on a daily basis
- Organize and execute shop flow between Clients and staff in a positive manner
- Serve as subject matter expert in the reservation system
- Represent and lead from Pressed Roots Core Values
- Fill in for Studio Manager in time of absence
- Invest time in your people. Identify and mentor the future leaders of our organization.
- Coach and give feedback as necessary for all team members, ensuring Pressed Roots standards are being met at all times.
- Build relationships with Pressed Roots’ clientele, ensuring that our clients experience only the best every visit.
- Help to maximize the shop's financial potential.
- Understand and assist with optimizing your shop's P&L.
- Work with Studio Manager to resolve employee relations and customer issues ensuring the company is protected against liability with a mindfulness of studio morale and culture.
- Perform daily and weekly inventory, and maintain ordering levels.
- Perform weekly reports on studio effectiveness and efficiency - including pulling and distributing weekly stylist reports.
- Other duties as assigned by management.
- Staff retention
- Uphold a polished, professional appearance at all times to reflect the luxury brand standards of Pressed Roots and create an elevated client experience.
Requirements
Qualifications
- 2–4 years of experience as an Assistant Manager or in a team leadership role
- Demonstrated success in leading teams and achieving operational goals
- Background in fast-paced, customer-focused service environments
- Committed to delivering exceptional customer service with a passion for quality and consistency
- Experience in team development, coaching, and performance management
- Proficient in inventory management and staff scheduling
- Proven ability to drive sales and meet or exceed targets
- Salon experience and a DC cosmetology license are a strong plus
- Pressed Roots complies with all applicable federal, state, and local regulations regarding background checks
Benefits
- PTO
- Tips and Bonus potential
- Health insurance
- Paid training
- Opportunities for advancement
- Referral program
- Professional development assistance