VCU Health is seeking motivated, compassionate, and team-oriented professionals to join our Nursing Facility Attending Service (NFAS) team. This exciting opportunity offers the chance to support a well-established and growing service line dedicated to providing high-quality care coordination for patients in skilled nursing and long-term care facilities while working alongside an exceptional interdisciplinary team. The position provides opportunities for professional growth, collaboration, and meaningful impact in a dynamic healthcare environment. The Care Coordination Assistant – NFAS provides administrative, scheduling, and care coordination support for patients receiving care in skilled nursing and long-term care facilities. This role coordinates patient admissions, appointments, referrals, medical records, insurance verification, and provider communications to support continuity of care. Specific Responsibilities include coordinating onboarding activities for newly admitted NFAS patients; scheduling, rescheduling, and managing appointments and referrals; communicating appointment reminders and updates to facility contacts; processing medical records and provider documentation through electronic fax and record management systems; obtaining records from external facilities; monitoring work queues, secure messaging, and email communications; performing insurance eligibility verification; supporting provider credentialing activities; monitoring office supply inventory; and assisting with departmental operations, special projects, and cross-coverage needs. The Care Coordination Assistant serves as a key liaison between providers, facility staff, and internal teams, ensuring efficient workflows and high-quality, patient-centered care. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of two (2) years of healthcare related experience Knowledge of computers and various computer programs such as Microsoft Suite products, [especially, Word and Excel] and Adobe Professional Experience PREFERRED: Three to five (3-5) years experience in acute care academic center or comparable organization Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Some college level education Independent action(s) required: Coordinates the communication and referrals to post discharge providers including home health, home and inpatient hospice, Long Term Acute Care facilities, Skilled Nursing facilities, Assisted Living facilities, DME, transportation and any other type of post discharge provider of services required. Supervisory responsibilities (if applicable): N/A Additional position requirements: Day shifts, Monday through Friday and possible rotating weekends Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting 20-50 lbs. Activities: Prolonged sitting, Walking (distance), Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change This is an on-site position and is not remote. This is a part-time role, requiring 20 hours per week. Compensation Range $16.08 - $24.12 Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications. EEO Employer/Disabled/Protected Veteran Who We Are Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all: • One college and four health sciences schools • An academic medical center • A Level I trauma center • One of only two NCI-designated cancer centers in Virginia • The region’s only full-service children’s hospital • More than 800 physicians in 200 specialties • With a community health center, dedicated research teams, facilities and valued partners in every field Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.

Care Coordination Assistant – Nursing Facility Attending Service.

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