Company Overview Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations. CURRENT EMPLOYEES: Please log into Workday Click Here to apply internally through the "Jobs Hub" Job Description The Resource Navigator is responsible for providing clerical support for the Care Management team, assisting the team with problem-solving and facilitating inpatient and outpatient care. This position proactively addresses potential or actual transportation and lodging needs as identified by the interdisciplinary team. The Resource Navigator assists patients and families with navigating and accessing external resources, support systems, and information by telephone or in person. This position assists families to navigate internal resources by supporting the telephone triage process. Key Responsibilities: Works independently to support the Care Management Team, by assisting patients and families with transportation and lodging needs, navigating and accessing internal and external resources, support and information. Supports communication with Medical Homes as needed. Works with interdisciplinary team to ensure documentation of assessments, interventions, plans and education in the patient’s electronic medical record. Participates as a part of a multidisciplinary team (CDI/UM and Care Management) to plan future episodes of care for patients with language barriers. Proactively identifies need for and coordinates assistance of outside interpreters, in the absence of a Medical Interpreter. Maintains ethical boundaries and professional interactions with patients and families. Assist Care Management Team, patient and family to optimize utilization of insurance benefits. Support the coordination of durable medical equipment (DME). Coordinate spiritual and cultural support patients/families as identified. Coordinate the needs of international patient visits/ treatment by facilitating Visas, airline letters, and supporting documentation, as required. Required Qualifications: High School Diploma/GED Demonstrated competency in Microsoft Office Suite Preferred Qualifications: Customer support in a pediatric medical setting Medical Terminology Bilingual English-Spanish The pay range for this position is $17.13-$25.38/hourly. Compensation is determined based on years of relevant experience and departmental equity. Every day, we provide innovative, compassionate care and conduct leading research that enhances the quality of life for children and their families. We invite you to explore the many rewarding career paths at Shriners Children's, from clinical and non-clinical positions to education and research opportunities. We’re always looking for driven, compassionate professionals to join our team as nurses, physical therapists, medical assistants, administrative staff and much more. No matter where you're located, you'll find openings at our Shriners Children’s facilities across the U.S., in Canada and Mexico and at our corporate headquarters in Tampa, Florida. Eligible Shriners Children’s employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance, retirement matching and so much more!

Resource Navigator.

more at Shrinerschildrens.

Coordinator, Supply Chain

Corporate Project Manager, Quality and Professional Governance

Appointment Coordinator

similar roles.

Creative Director, Stage 31 AFX

Sr Analyst, Content Sports

GN - Tech Strategy & Advisory - TS&A - Tech Value Realization - Consultant

Digital Payments Consultant / Manager

Medication Mixing Technician - Animal Health

Premier Officier Challenger 604 - Dorval, Canada