Job Post: Healthcare Billing Specialist (Home Health)
Position Code: GJ-MHS
Position Type: Full-Time (40 hours per week)
Work Hours: 9:00 AM – 5:00 PM PDT
Work Days: Monday to Friday
Salary: Starting at $6 - 7 per hour (depending on experience)
About the Company
Our client is a U.S.-based healthcare billing and management company providing comprehensive medical billing, revenue cycle management, and administrative support to healthcare providers. Their mission is to streamline operations, optimize reimbursements, and deliver exceptional patient service.
About the Role
We are looking for a detail-oriented Healthcare Billing Specialist with strong experience in medical billing and revenue cycle management, particularly within home health agencies. This role requires someone who can manage billing workflows end-to-end while supporting administrative and patient-facing tasks.
Experience with ALORA software, home health billing processes, and reviewing Notices of Admission (NOAs) is highly preferred.
Key Responsibilities
Billing & Revenue Cycle Management (Top Priority)
- Manage full-cycle medical billing, including claim submissions, follow-ups, denials, and appeals
- Review and process NOAs (Notices of Admission) for accuracy and compliance
- Perform home health agency billing, ensuring adherence to payer guidelines
- Utilize ALORA software for billing, documentation, and tracking
- Verify insurance eligibility and benefits
- Ensure claims are accurate, complete, and compliant before submission
- Meet daily KPI of 45 claim follow-ups per day
- Upload, track, and organize Explanation of Benefits (EOBs)
Administrative & Executive Support
- Prepare and maintain reports, spreadsheets, and documentation
- Assist with administrative overflow and operational tasks
- Provide executive support to ensure smooth day-to-day operations
Patient & Reception Support
- Answer and manage calls using Nextiva VoIP system
- Respond to patient inquiries professionally and promptly
- Provide receptionist-level support when needed
Tools & Platforms
Experience with the following is preferred:
- Billing/EHR Systems: ALORA (highly preferred), eClinicalWorks (ECW), AdvancedMD, DrChrono, WebPT, Fair Bill, Elation, TheraBill
- Communication Tools: Nextiva VoIP
Requirements
- Proven experience in medical billing and revenue cycle management
- Hands-on experience with home health billing and NOA review
- Familiarity with ALORA software is a strong advantage
- Strong attention to detail and organizational skills
- Excellent written and verbal English communication
- Ability to multitask and adapt to shifting priorities
- Solid understanding of HIPAA compliance and confidentiality
Basic Requirements
- Clear English communication (written and spoken)
- Relevant experience in healthcare billing/administration
- Willingness to provide NBI or Police Clearance if requested
- Fully available during working hours (no other clients)
- Comfortable attending video meetings with camera on
Technical Requirements
- Reliable computer (laptop or desktop)
- High-speed internet (minimum 15 Mbps)
- Noise-canceling headset
- Webcam
- Quiet, professional workspace
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.