The Restaurant Performance Standards (RPS) Assessor is responsible for conducting comprehensive, on-site evaluations to help Restaurants maintain the highest standards of food safety, cleanliness, customer experience, and brand protection. This includes tasting and assessing all components of the Box Combo meal to ensure quality and consistency. The RPS Assessor also communicates results clearly to multiple teams across the organization, helping drive continuous improvement and operational excellence.
Your Impact and Responsibilities:
- Conduct comprehensive evaluations of Restaurant performance against food safety and company standards
- Perform detailed food quality checks including tasting all Box Combo components (chicken, fries, toast, coleslaw, sauce, drinks)
- Conduct performance-based assessments that ensure proper safety and sanitation practices
- Manage RPS assessments and RSO-related tasks to ensure randomization and maximize visibility into Restaurant operations
- Deliver timely, professional communication of evaluation results to field leaders and support teams
- Coach operators on identified issues and ensure non-standard items are corrected and re-evaluated to meet company standards
Required Qualifications:
- 5 years’ experience in Restaurant leadership or quality assurance, or 2+ years as a Raising Cane’s Assistant Restaurant Leader
- Expert-level understanding of restaurant standards and food/sanitation best practices
- Strong analytical, written, verbal, and interpersonal skills
- Detail-oriented, organized, and flexible for effective task management
- Ability to work effectively and efficiently both independently and collaboratively
Preferred Qualifications:
- Additional food safety or quality certifications (e.g., HACCP, SQF)
- Experience in quick service restaurants or casual dining
- College degree
- Knowledge of food code regulations, auditing practices, and related evaluation tools
- Proficiency in Microsoft Excel, Outlook, and Word
Essential Functions:
This position requires the ability to travel by vehicle or airplane up to 75% of the time. Flexibility to work a variety of shifts, including days, evenings, and weekends. Candidates must be able to routinely taste food products containing meat, dairy, sugar, and gluten. Work will be conducted in a fast-paced commercial kitchen environment with regular exposure to raw chicken, dairy products, eggs, flour, citrus, and oil. Candidates must be able to stand and move for extended periods and perform physical tasks such as lifting up to 40 pounds, kneeling, bending, stooping, and navigating stairs as needed to support daily operations.
*Starting from $91,000 - $106,000 annually plus incentive*
- The total compensation package for this position may also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications etc.
All your information will be kept confidential according to EEO guidelines.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.