POSITION SUMMARY:
A senior-level technician responsible for executing quality assurance activities across the Penang Media Operation, covering Finished-Goods inspection, data recording & analysis, report compilation, compliance auditing, calibration, training & certification, system administration, and team support. The role is critical to maintaining product quality and regulatory compliance within Final Quality Assurance (FQA) operations, is expected to work independently supporting the 24/7 manufacturing operations on a rotational shift basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Inspection & Product Quality
- Conduct Finished-Goods (FG) inspection (Media, Bag, Carton, or Pallet) in accordance with established quality standards and acceptance criteria.
- Perform Outgoing Shipment Packing List Buy-off to verify that all FG selected for shipment comply with ship-to requirements.
- Execute Out-of-Box (OBA) Audits on FG to validate packaging integrity, label accuracy, and product conformance prior to shipment release.
- Support CIM Auto-Shutdown release activities by verifying that all release criteria are met before resuming production.
- Execute FG Archive activities in accordance with established retention schedules and traceability procedures.
- Support Physical Inventory (PI) Count activities to ensure accurate FG stock reconciliation.
- Perform quality data collection, recording, analysis, compilation, and reporting using appropriate tools and software, ensuring timely and accurate information for decision-making.
2. Quality System Administration
- Maintain quality records and trackers on relevant platforms and Quality Management Systems (e.g., eNCS, eChecklist), ensuring data integrity, completeness, and accessibility for audit and review purposes.
- Support document and procedure updates in Agile, aligned with engineering changes (WDITR), process improvements, or audit findings, ensuring all revisions are reviewed and approved per change control requirements.
3. Compliance & Audit
- Perform compliance audits on production lines to verify adherence to SOPs, work instructions, and quality requirements; escalate identified violations or deviations to the responsible engineer or supervisor promptly.
- Conduct HIRADC audits at the FQA workplace to proactively identify, assess, and mitigate occupational health and safety risks.
- Maintain a clean, organized, and safe work environment in compliance with 6S+1 principles, safety regulations, and cleanroom protocols.
- Attain and maintain mandatory qualification in Visual Inspection (VI) eyeball correlation to ensure consistent defect detection standards.
- Coordinate sampling submission activities, ensuring accurate sample selection, proper labelling, documentation, and timely handoff to the designated laboratory or inspection team.
4. Continuous Improvement
- Collaborate with Operations and cross-functional teams to identify, escalate, and resolve quality-related concerns, and actively contribute to continuous improvement initiatives.
- Participate in digitalization and automation initiatives aligned with company and site directions to enhance quality process efficiency and data visibility.
- Support quality awareness sessions, briefings, and on-the-job training for Operations DL staff and Technicians as required.
Remark: Additional ad-hoc tasks and assignments may be given from time to time based on operational needs and business priorities.
REQUIRED:
- Diploma or equivalent in Engineering, Science, or a related technical discipline.
- Minimum 5 years of experience in manufacturing quality or operations.
- Proficient in English (written and spoken) & Bahasa Malaysia (spoken) with effective communication skills with various functional team & different job levels, briefings and training.
- Willingness to work shift and overtime in support of 24/7 manufacturing operations when required.
- Willingness to work across different Penang Media Plant locations as needed.
- Comfortable working in a controlled environment with cleanroom garments and PPE requirements in designated working area.
PREFERRED:
- Experience in HDD/media or electronics manufacturing.
- Experience with Oracle or MES systems.
SKILLS:
- Working knowledge of Quality Management Systems, inspection methods, audit frameworks, and Visual Inspection (VI), including defect recognition, calibration, and operator assessment.
- Proficient in MS Office.
- Detail-oriented and quality-driven; able to work independently across shifts and collaborate with cross-functional teams.
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