Responsible for day-to-day technical and operational administration of the organization’s Canvas Learning Management System (LMS).
* Please note this position is Part Time and will be working Evenings and Weekends.
- Audit and monitor data integrity within the Learning Management System (LMS).
- Create and manage training on the Learning Management System.
- Perform proactive, ongoing evaluations of LMS and related processes to identify areas in need of improvement.
- Educate supervisors in an accurate, brief, and timely manner of any irresolute issues.
- Manage the integration and use of third-party applications within the LMS.
- Support both students and faculty in a timely manner.
- Liaise with LMS vendors to pursue functional improvement and technical issues within the system.
- Liaise with third-party vendors to optimize LMS integrations and resolve issues in a timely manner.
- Collect and analyze customer feedback and follow-up where appropriate to ensure end-user satisfaction with the LMS and third-party applications.
- Communicate LMS issues and updates to end-users.
- Contribute to the development of a knowledge base with known solutions for LMS or third-party vendor technology solutions.
- Administer evaluations and communications within the LMS.
- Pull reports, data, and other helpful information from third-party vendors or learning management systems to support academic operations.
- Collaborate with instructional designers to build or revise course content in the LMS.
- Create learning materials and objects to support online and hybrid course delivery methods as requested.
- Suggest, evaluate, and implement new technologies that support online and hybrid delivery formats.
- Support accessibility measures and student accommodation as appropriate.
- Assist/lead special projects related to the LMS or third-party integrated educational technology.
- Assist with the setting up of courses in preparation for new academic terms.
- Perform day-to-day administration and management of the company's LMS.
- Alternative duties and tasks as designated.
- Bachelor's degree in Educational Technology or equivalent combination of education and experience preferred.
- Two years of related experience in managing technology resources related to learning management systems, including evaluating effectiveness for end users and planning for future improvements.
- Knowledge of learning management systems and third-party teaching and learning tools: Prior experience using or administering Canvas LMS, including course management, troubleshooting, supporting faculty and students, and working with LMS integrations preferred.
- Experience in training and learning design and development.
- Experience working with Learning Management Systems.
- Ability to multitask and work cooperatively with others.
- Ability to analyze information, document conclusions, and develop recommendations.
- Ability to collaborate with technical and non-technical personnel.
- Must have a strong familiarity with recognized E-learning technical standards.
- Ability to adapt and handle multiple projects with different priority levels.
- Support center experience.
- Experience with e-learning concepts and tools.
- Excellent written communication, analytical, interpersonal, and organizational skills.
- Strong attention to detail and accuracy.
- Hands-on knowledge of authoring technologies.
- Understanding of the higher education industry and the regulatory agencies.
- Prior experience directing, implementing, and maintaining technology-based training/distance learning programs for a geographically dispersed workforce.
- Experience in IT application programming or data and systems integration.
- Experience in project management.
- Prior experience with multi-media.
For Full Time Employees, We Offer:
- Medical, Dental and Vision starting the 1st of the month following 30 days of employment
- 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
- 12 paid Holidays and 2 Floating Holiday
- 401k with company match
- Company Paid Life Insurance at 1x’s your annual salary
- Leadership development and training for career advancement
- Tuition assistance and Forgiveness for you and your family up to 100% depending on the program