Purpose of role
The Junior Business Analyst plays a key role in driving operational excellence across our Bermuda Client Excellence team. Working across business operations, regulatory reporting, process improvement and strategic projects, you'll gain broad exposure to the business while helping shape how we deliver exceptional client service. Designed to be a varied and dynamic role, this position offers the opportunity to build diverse skills, collaborate across teams and contribute to high-impact initiatives.
Main responsibilities
- Create meaningful business insights through management reporting, dashboards and data analysis that help drive informed decision-making.
- Identify trends and improvement opportunities by analysing operational performance, service delivery, risk and quality metrics.
- Support key regulatory and governance activities, including filings, reporting, action tracking and audit evidence preparation.
- Play a hands-on role in business change initiatives, contributing to process improvements, automation projects, system enhancements and testing activities.
- Work across a variety of business priorities, collaborating with teams to provide operational support, maintain project records and ensure seamless delivery across the function.
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Knowledge, Skill and Experience
- Experience in business analysis, operations, reporting, project support or regulated financial services administration.
- Analytical and problem-solving skills, with confidence working with operational data and spreadsheets.
- Ability to document requirements, processes, controls and findings clearly and accurately.
All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:
- We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
- We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
- We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
- We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
- We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.
Equal Opportunities for Everyone
Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.