As a Sr. Specialist Strategic Accounts & Partnerships - MENA you will work within the regional business team at talabat. This team manages talabat’s enterprise business strategy & manages relationships with the largest regional partners across 8 markets.
We are looking for a sharp, hands-on generalist to support talabat’s regional strategic accounts team with data-driven insights, engaging presentations, and operational efficiency. This role is perfect for someone who thrives in high-pressure environments, simplifying data into clear narratives and can seamlessly manage multiple moving parts across functions. You will be closely involved with portfolio management, heavy analytics, top-down problem-solving, and stakeholder management.
Responsibilities:
1. Insight & Strategy Execution
- Analyze large, varied datasets (business, marketing, operational) to extract trends, flag early signals, and generate actionable insights.
- Own the development and delivery of quarterly and annual partner reviews, using deep analytics and clear, recommendation-led visual storytelling.
- Proactively surface growth opportunities and risks; collaborate with legal and finance to address contract blockers and drive solutions.
2. Partner Experience & Growth
- Own tracking of partner investments and volumes in line with commercial agreements, ensuring performance is transparent and on target.
- Work closely with account managers and marketing teams to drive campaign planning across markets, to deliver measurable impact for vendor partners, especially for high-priority or exclusive vendors.
- Assist in resolution of POS and operational issues across functions in a timely, structured way to ensure partner satisfaction.
- Improve Vendor NPS by addressing gaps beyond day-to-day KAM interactions and establishing frictionless communication, fast resolutions, and high trust with partners.
3. Multi-Stakeholder Program Management
- Build strong relationships with KAMs and partner stakeholders; travel regularly to drive market-specific planning and execution.
- Manage multiple concurrent workstreams across functions (sales, marketing, finance, ops, legal etc) and all talabat markets, while keeping timelines, stakeholders, and partner outcomes on track.
- A graduate in Economics, Business, or Statistics from a reputed institution.
- 4-5 years of experience in performance or program management at an internet-first/consumer-tech company is a must.
- Extremely high proficiency with Google Sheets and Google Slides for data analysis and executive storytelling (these would be critical to your daily tasks and deliverables).
- Strong analytical mindset and a passion for simplifying data into clear insights.
- Strong communication and people skills; ability to influence internal as well as external stakeholders.
- A structured thinker with excellent communication and stakeholder management skills (including the confidence to push back when needed).
- Exposure to user engagement funnels and metrics such as iROAS, CM, unit economics, DAU/MAU etc.
- Strong commercial mindset with the ability to connect contracts, marketing, performance, and partner experience into one operating model.