- Support foodpanda Myanmar management in developing and implementing the local logistics strategy.
- Execute logistics projects in collaboration with both local and global teams to achieve optimal results.
- Take ownership of performance improvement initiatives to strengthen fleet operations and rider relationships, including process innovations to enhance rider and delivery experiences.
- Lead and supervise support agents in resolving rider issues through the rider ticketing system.
- Assist in standardizing and improving the logistic process for fleet management.
- Support initiatives to improve delivery performance through fleet data analysis.
- Maintain a hands-on approach with strong attention to detail to effectively understand and resolve daily operational and logistics issues.
- Must hold a degree or diploma in any field.
- Experience in social networking and logistics.
- Responsible for data collection and reporting
- Able to support and manage engagement campaigns and activities (offline and online)
- Proficient in computer skills (Microsoft Office)
- Independent, proactive, highly motivated, and a fast learner.
- Positive attitude with good communication skills and a strong can-do mindset